I updated the app to version 2.3 recently and now it doesn’t start anymore.
I tried rebooting my phone, which didn’t work.
Then I reinstalled the app. It first worked but after I attempted to sign into my account it crashed again.
Reopening the app is not possible, immediately crashes like before reinstalling.
iPhone 7 (MN922ZD/A),
iOS 15.8.3 (19H386)
2 Likes
Same here on iPhone 7+.
1 Like
Same issue for me on iPhone SE 1st Gen iOS 15.8.3
Did same steps as NBA20 with same results on iPhone 7+, iOS 15.8.3. Issue started with Trakt update 2 days ago.
1 Like
Same here on my iPad
1 Like
You people do know that the iPhone is now up to version 16 right? Don’t you think supporting phones as old as iPhone 7+ is bad practice?
@terryapodaca If you have nothing to contribute and don’t know anything, please don’t comment.
The latest iOS version is actually 18.x
But the iPhone 7 doesn’t get it because it’s too old. And why would that matter?
“Compatibility
iPhone
Requires iOS 15 or later.”
Which my phone does have.
2 Likes
Hahaha…
I wasn’t talking about the iOS version. I am talking about the iPhone (generation or version, which ever you want to call it) is at 16, as in the iPhone 16. Y’all are asking for support for a phone that is 9+ versions old/behind.
Heck, I don’t even think Apple supports iPhone 7 (or even 8 for that matter).
I think the Trakt team should have a dedicated page for the different versions of hardware/software that they support.
My point is this, not only is it a security risk to you, but can also be a security risk for companies to support such old devices, on top of other countless issues that arise, so don’t tell me I “don’t know anything”.
The iPhone 7 is not yet on Apple’s vintage/obsolete lists (even though some newer phones are):
So Apple still seems to support it.
Indeed, the latest iOS release for the iPhone 7 is from July 29 of this year:
1 Like
The iPhone 7 will be officially supported till September 12, 2022, which is when iOS 16 gets released. After the iOS 16 release takes place, Apple may stop signing iOS 15.6.1 within a month of the release. Unless the company sends additional security updates for iPhone 7, iOS 15.6.1 could be the end of support for this model.
It’s considered obsolete.
Support ended 9/16/2024
1 Like
Who cares about if it’s considered obsolete or not?
Can yall stop yapping about irrelevant stuff?
Fact is: Trakt says that any iPhone with iOS 15 and later is supported.
And the oldest device with iOS 15 is the iPhone 6s / SE1.
So it should work with that device.
If Trakt didn’t want to support those devices, they would have set the minimum iOS version to 16.
2 Likes
Update 2:
The fix is now available in the App Store. Please update to version 2.3.1
Update:
I’ve submitted the build for App Store review so it should be available within 24 hours (as suggested by Apple).
—-
Thanks for reporting the issue. I’m in the process of investigating and fixing this now. It appears to be an iOS 15 specific issue and I’ll have a fix and then will submit to the App Store asap.
1 Like
Working great now! Thanks so much!
The app is working now. Thank you.
Is there a way I can close this post now?
2 Likes