iPhone App Crashes immediately after version 2.3

Trakt Questions & Help
1

I updated the app to version 2.3 recently and now it doesn’t start anymore.
I tried rebooting my phone, which didn’t work.
Then I reinstalled the app. It first worked but after I attempted to sign into my account it crashed again.
Reopening the app is not possible, immediately crashes like before reinstalling.
iPhone 7 (MN922ZD/A),
iOS 15.8.3 (19H386)

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2

Same here on iPhone 7+.

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3

Same issue for me on iPhone SE 1st Gen iOS 15.8.3

4

Did same steps as NBA20 with same results on iPhone 7+, iOS 15.8.3. Issue started with Trakt update 2 days ago.

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5

Same here on my iPad

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7

@terryapodaca If you have nothing to contribute and don’t know anything, please don’t comment.
The latest iOS version is actually 18.x
But the iPhone 7 doesn’t get it because it’s too old. And why would that matter?

“Compatibility
iPhone
Requires iOS 15 or later.”
Which my phone does have.

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9

The iPhone 7 is not yet on Apple’s vintage/obsolete lists (even though some newer phones are):

So Apple still seems to support it.

Indeed, the latest iOS release for the iPhone 7 is from July 29 of this year:

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10

The iPhone 7 will be officially supported till September 12, 2022, which is when iOS 16 gets released. After the iOS 16 release takes place, Apple may stop signing iOS 15.6.1 within a month of the release. Unless the company sends additional security updates for iPhone 7, iOS 15.6.1 could be the end of support for this model.

It’s considered obsolete.

Support ended 9/16/2024

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11

Who cares about if it’s considered obsolete or not?
Can yall stop yapping about irrelevant stuff?
Fact is: Trakt says that any iPhone with iOS 15 and later is supported.
And the oldest device with iOS 15 is the iPhone 6s / SE1.
So it should work with that device.
If Trakt didn’t want to support those devices, they would have set the minimum iOS version to 16.

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12

Update 2:
The fix is now available in the App Store. Please update to version 2.3.1

Update:
I’ve submitted the build for App Store review so it should be available within 24 hours (as suggested by Apple).

—-

Thanks for reporting the issue. I’m in the process of investigating and fixing this now. It appears to be an iOS 15 specific issue and I’ll have a fix and then will submit to the App Store asap.

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13

Working great now! Thanks so much!

14

The app is working now. Thank you.
Is there a way I can close this post now?

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