Is the report show function broken?

I have this show that hasn’t been updated since march 2020. And as such there is no tmdb comparison. I’ve tried many times pressing the refresh-data-button, but it won’t update. I tried using the report show button. But after waiting for almost a month, the case was closed with no comments, but still no updates. I really don’t understand what to do about such cases. The newest season is almost finished, and I find it annoying that there is no way to add the new content to trakt.

We’ve moved to an internal system for reported shows, that’s why the support ticket was closed. We have a backlog of thousands of items to fix currently.

What is the Trakt link for the show?

I responded to the support ticket. That show needs an English title added on TVDB.

A strange requirement, but this explains a lot for some other shows as well.

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