Missing Watch History / Account Reset Issue

Trakt Questions & Help
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Short description of the issue

  • I am returning to Trakt after a long period of inactivity, only to find that my entire watch history has disappeared from my account.

Detailed description with additional context about the workflow

  • I am returning to Trakt after a long period of inactivity, only to find that my entire watch history has disappeared from my account.

    Interestingly, my watchlist and previous comments are still visible, but the “History” section is completely empty. I have not performed any manual deletion or account reset. I have already tried resetting my browser data, but it did not resolve the issue.

    Could you please investigate if my history can be recovered or if a database rollback is possible for my account?

  • PS: Already contacted support a week ago, no replies.

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