Can we see the tallies of what people find important, not important, critical etc? No need to see their feedback but if a lot of users are saying something is important/critical it might sway naysayers like me into trying the feature or keeping an eye on if and when said features are incorporated? Also a bit of a rough guide on time lines for things would be great.
5 Likes
Yes, I agree. Right now you only see a count of how many people have rated an item - no indication of what the spread of ratings were. It would surely also be helpful to see otherās comments, as this can stimulate ideas.
Lastly it would be good to have the link to the roadmap as prominent as possible to encourage as many people to participate as possible.
5 Likes
Thanks a lot for all the feedback, here and on the board 
!
Some answers based on message here:
- If you have issues (eg: with scrobblers) please share them with us via support. Bugs can be fixed and are not handled the same as Feature Requests.
- Feature Requests are feature requests, we have a lot of them and canāt act on all of them.
- Iāve seen some feedback about things that are not features per se. There has been many discussion about this, letās try to not transform every discussion into a Business discussion.
- We wanted to have the categories based on Movies/Shows creation processā¦
ā Rumored has been changed to Anticipated for clarity.
ā The Released tab is split between: preview (things we are beta testing, out but still getting feedback before we roll-out), now in theaters (fresh roll-out, think last couple of months), now streaming (has been released some months ago and should now be known by everybody). - The Public Roadmap doesnāt have dates and will probably never have. It is different from our internal planning. If you want a feature faster than an other, you can vote and set the importance to the highest.
- We have looked at other tools, this one fits our current product mindset. The portal is not as open or as polished as UserVoice,ā¦ but itās only one aspect of the whole tool. Prioritization will get better with this one.
- If you want to give public feedback and ābrainstormā with the community on a feature, you can still share it on the forum and discuss. But keep in mind that the whole conversation may not appear in our product backlog. Iām working on it but weāll probably just have new ideas and votes count, not comments. Also, it wonāt be a 2 way sync.
- What people find important or not and why is used internally only (to compute a user score that will be a part of a bigger āfeature scoreā), it isnāt shared. From previous experiences, I can say that, usually, this makes feedback easier for some users.
- When we start working on or if we release something you voted for, you will be notified.
- We are working on integrating the public roadmap and board into the website (both Trakt and Lite) to encourage more people to share feedback. This will also make using your Trakt account (via SSO) possible to reduce that email sharing friction.
Keep voting 
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So we canāt get a ā200: important, 15 criticical, 5 unimportantā sort of thing? It would just give a guide as to whether or not a feature we like would get higher in priority than some others, does that make sense?
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Iāll look into it. With more votes & feedback, weāll probably be able to split the anticipated tab in sections like ānextā, ālaterā and ānice to haveā.
1 Like
ānot lostā ā¦ āmigrate relevant ideasā
this is like the 4th or 5th place for feature requests we had now itās easily the worst and most closed off one (100% moderated and only private feedback).
it can suffice alright for you guys to share a roadmap but I donāt see this usable for user suggestions at all.
11 Likes
i prefer the private feedback. I donāt need people commenting on my ideas or feedback, thatās what the forums are for. I can leave a more honest review of the roadmap features without worrying what some other user thinks about my opinions.
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Uh, why would the ability or inability of others to comment on stuff affect your ability to leave honest reviews? Moreover, why do you care what others think?
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i dont care what others think, but i dont need people commenting on my ideas like you just did. if im giving feedback about a feature i dont need it to be public. the point of the feedback section is not to devolve into banter that gets off topic like so often happens in forums
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But you just said that itād prevent you from writing honest reviews and youād be worrying what other users think, ergo you would care. Youāre contradicting yourself.
But oh well, I was just curious. You seem quite sensitive so Iāll leave you to your own devices.
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Iām not bothered about what they say but, like a poll, Iād love to see whether people like a feature or donāt. The more likes I guess might make more people try out that feature, which in turn would help people decide whether to stay VIP or not (Iād assume quite a few new features would be VIP only)
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its not that iām sensitive, and thatās not a bad thing in and of itself. think about reviews youāve ready or heard about a movie or book only to be let down because the reviewers tastes are different than yours. it changes your expectations or gives you biases or opinions that may not have been there had you not seen someone elseās thoughts. private feedback helps prevent otherās opinions from influencing incoming feedback; it helps prevent an echo chamber. if trakt staff wanted that, theyād leave the feedback to the forums and reddit.
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Then just send an email.
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Looking good Kevin, can you add Tiered pricing to Anticipated? I would be interested in seeing user feedback on it
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Sorry about that!
It is the most transparent in terms of where we are going tho.
If you want something to be discussed publicly, you can still use the forum but maybe also vote for it on our public board. I donāt mind the duplicates but I fear missing some feedback (because I wouldnāt see it for any reason).
Noted and I agree with you, this one is better at showing the public roadmap than at public discussion.
You have the count of people who voted for something in the new board and I will do my best to translate the criticality (or timeframe) in a way. Before, you had āvote countsā on the Forum without a real indication of what would come next or what users really felt critical (except comments but itās not always a good indicator).
If you want, you can still open a forum post with a Feature Request you are not sure about and even ask if you or others would prefer that on the free plan or VIP. Then, when you have more feedback, you can send it to the public boardā¦ Iāll probably do it anyway when I see it (I prefer to handle duplicates than to miss something).
Always possible, yes. Votes and board idea is more direct tho.
As a Product Manager, I would prefer an all in one tool that would be the best at forum, feedback categorization, feature prioritization and roadmapping (public and private). I didnāt find it (yet). In the meantime, we are trying to consolidate things with that tool and Iām looking at integrations between Discourse (the forum) and Productboard (insights, feature and roadmap) to have the best of both world.
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Translating it into something useful for us users is a good idea. The count at the moment could be good, bad or other, so doesnāt tell us much lol
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The votes/feedback donāt even tell me if theyāre for or against the ideaā¦ itās extremely cryptic. And if that is where are you going to voting probably has barely and impact regardless.
I rather not send suggestions into a void that a) have been rejected previously or b) have already been done by someone else but not yet publicā¦
6 Likes
Most of the films I watch are CGI, the code I write linked heavily with AI now. I think the concern that needs to be addressed is the lack of compassion for the subscribers that feel morally violated by a hefty increase.
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I get that. I have cancelled too after 4 years. I just found it funny.
I do not mind AI for personal use but I strongly dislike it being used by companies to save money on an actual artist.
Not to mention that this pic serves no purpose.
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