📢 Public Feedback Board and Roadmap

[lifeiscrazy (꧁『marr』)]

Then just send an email.

[afly]

Looking good Kevin, can you add Tiered pricing to Anticipated? I would be interested in seeing user feedback on it

[kcador (Kevin)]

@sp1ti

this is like the 4th or 5th place for feature requests we had now

Sorry about that!

@sp1ti

it’s easily the worst and most closed off one (100% moderated and only private feedback).

It is the most transparent in terms of where we are going tho.
If you want something to be discussed publicly, you can still use the forum but maybe also vote for it on our public board. I don’t mind the duplicates but I fear missing some feedback (because I wouldn’t see it for any reason).

@sp1ti

it can suffice alright for you guys to share a roadmap but I don’t see this usable for user suggestions at all.

Noted and I agree with you, this one is better at showing the public roadmap than at public discussion.

@Cinhd

I’m not bothered about what they say but, like a poll, I’d love to see whether people like a feature or don’t. The more likes I guess might make more people try out that feature, which in turn would help people decide whether to stay VIP or not (I’d assume quite a few new features would be VIP only)

You have the count of people who voted for something in the new board and I will do my best to translate the criticality (or timeframe) in a way. Before, you had “vote counts” on the Forum without a real indication of what would come next or what users really felt critical (except comments but it’s not always a good indicator).
If you want, you can still open a forum post with a Feature Request you are not sure about and even ask if you or others would prefer that on the free plan or VIP. Then, when you have more feedback, you can send it to the public board… I’ll probably do it anyway when I see it (I prefer to handle duplicates than to miss something).

@lifeiscrazy

Then just send an email.

Always possible, yes. Votes and board idea is more direct tho.

---

As a Product Manager, I would prefer an all in one tool that would be the best at forum, feedback categorization, feature prioritization and roadmapping (public and private). I didn’t find it (yet). In the meantime, we are trying to consolidate things with that tool and I’m looking at integrations between Discourse (the forum) and Productboard (insights, feature and roadmap) to have the best of both world.

[sp1ti]

@kcador

If you want something to be discussed publicly, you can still use the forum but maybe also vote for it on our public board

The votes/feedback don’t even tell me if they’re for or against the idea… it’s extremely cryptic. And if that is where are you going to voting probably has barely and impact regardless.

@kcador

I don’t mind the duplicates but I fear missing some feedback

I rather not send suggestions into a void that a) have been rejected previously or b) have already been done by someone else but not yet public…

[Astrusia1 (Astrusia)]

new roadmap
look inside
Al slop

[Vigo_the_Carpathian]

Most of the films I watch are CGI, the code I write linked heavily with AI now. I think the concern that needs to be addressed is the lack of compassion for the subscribers that feel morally violated by a hefty increase.

[Astrusia1 (Astrusia)]

I get that. I have cancelled too after 4 years. I just found it funny.

I do not mind AI for personal use but I strongly dislike it being used by companies to save money on an actual artist.

Not to mention that this pic serves no purpose.

[justin]

Trakt Release Notes

[jadeevans05 (Jade Evans)]

I’ll tell the truth, I only voted on 2 items available… and 1 is in post production.

What I am most interested in is MULTIPLE PROFILES… just so you know.

[jadeevans05 (Jade Evans)]

Truthfully, I do not care to much about the lists. I created and deleted so many over the years and do not really use them.

I like the idea of multiple profiles with access to the scrobbler. A lot of the streaming services does not provide access to actual Watch History outside of continue watching. Having something to easily help keep track of what the kids are watching would be nice.

But I also noticed while reading posts for a while is that multiple people in other households each had VIP accounts… And paying for each account. Doesn’t make sense to me when they are part of same household and so many other services out there allows multiple profiles.

[kcador (Kevin)]

@Cinhd

Is there any more on this? I’ve left feedback for a few of the features listed but there’s still no way to tell if others find those features good, bad or indifferent.

We are currently still getting feedback for all of the public features and new ideas. In the meantime, we’ve added two sections to the Anticipated tab to distinguish what is under consideration (because it’s rather important or critical in terms of votes) and nice-to-have (because it gets voted but with low interest/impact by voters). But there is currently no way to give you the level of information you are looking for.

@ImpaktNY48

The roadmap should be your internal planning. That’s the whole point of the transparency in sharing it.

I disagree with this perspective. A roadmap should not be confused with an internal planning. A roadmap shows direction; it is a guide more than a rigid timeline of fixed and detailed actions. We need to be able to change course if we are made aware of something new and/or critical.
While we have an internal planning, it is not shared publicly because we want to be able to make changes without deceiving users that would be otherwise waiting for something at a specific date or before or after this or that.

[dgw]

@ImpaktNY48

And I said nothing about rigidity. It can be a timeline that can change.

Agreed, there are definitely ways to present a “roadmap” that reflects internal planning while also communicating that it’s not set in stone and things can change as circumstances require it.

Ask a game developer like Altfuture for advice if you need to.

[Duckyz95 (Ducky)]

Almost like it exists to please people who are on the forums complaining about the price change but still hidden away enough that they don’t have to actually commit to it. I’ve been voting and submitting ideas yet still feel ignored

[Sigwolf]

Unfortunately, you are ignored, just like every user and VIP that has expressed any concerns or ideas here. Current ownership has chosen to ignore every complaint and hope it fades away so that they find enough new suckers for the current ridiculous price scheme.

Welcome to the new Trakt!

[kcador (Kevin)]

@ImpaktNY48

It has been three months since this Roadmap launched and it looks exactly the same.

It has been 2 months, not 3, since the roadmap has been announced. It looks the same because the direction (what it shows) didn’t change in 2 months.

What did change though:

• We tweaked some sections based on feedback,
• We added a link to the roadmap on the website,
• The roadmap is accessible via roadmap.trakt.tv,
• We get new feedback and votes there every day,
• Feedback and votes are filtered, sorted, grouped,… to build the next things better.
• Some features have been moved to “Released”/“Preview” and some moved from “In Production” to “Post Production” and will soon move to “Released”

If you are looking for what we’ve been cooking: Trakt Product Roundup – July 2025

@ImpaktNY48

It’s still not integrated with your Trakt account.

Still something we are looking to achieve. There’s currently a level of friction to give feedback there that I’m not happy with. But we’ve been prioritizing some of the things you can see in the “Preview” (Android TV, New Search Engine, Plex Sync, Improvement to the Recommendation engine → see Trakt Product Roundup – July 2025), “Post Production” and “In Production” section of the roadmap.

@Duckyz95

Almost like it exists to please people who are on the forums complaining about the price change but still hidden away enough that they don’t have to actually commit to it. I’ve been voting and submitting ideas yet still feel ignored

You are not ignored. We just can’t reply to everyone submitting feedback, and we can’t build everyone’s idea in 2 months.

@Sigwolf

Unfortunately, you are ignored, just like every user and VIP that has expressed any concerns or ideas here. Current ownership has chosen to ignore every complaint and hope it fades away so that they find enough new suckers for the current ridiculous price scheme.

Welcome to the new Trakt!

You are not ignored. We heard you. Not going the way you want with the business does not mean we are ignoring your feedback; it is taken into account, just not the way you want it to.

[Duckyz95 (Ducky)]

Can we have a link to the roadmap accessible via the main site? Or the very least, make it easy to find on the forums? I have to come to this specific thread to find the link unless I want to bookmark it, it’s very difficult for new users to even know it exists

[Duckyz95 (Ducky)]

Oh I see, I mostly use the app which is missing a lot of important features. Don’t think it’s there on the app, if it is I can’t see it

[kcador (Kevin)]

@ImpaktNY48

Touche. My apologies.

No problem

@ImpaktNY48

Again, it is not showing this in a helpful and transparent way. It’s a list of features in arbitrary categories. There is nothing regarding your internal planning by your own admission.

We’re committed to being more transparent where we can, but there are limits to what we can share publicly.

I want to acknowledge (again) the frustration and distrust that some of you are expressing. We clearly have work to do to rebuild that trust. It will be done with time, by showing you what we build and why we build it. Not by opening our books or our internal planning.

@ImpaktNY48

Communicated where?

We didn’t communicate it. And it is currently only available on the main website (not in the apps). More on this below but the short answer is that we choose what we communicate and sometimes we will miss.

@ImpaktNY48

How can this be true? More days have passed since it launched than the amount of feedback and votes. The Feature Requests section of this forum is more active.

• You only see part of the votes because some users are “downvoting” things (saying “not interested” in a feature)
• You don’t see the new feature ideas in the public roadmap
• We also merge feedback from the forum and the ones on the public roadmap

→ I’ve already answered this above in the thread, but to be clear, I would love to have only one place that combines public and private feedback, with the best voting system, that auto-links to features and end up in our roadmap. Currently, this doesn’t exist, so, I’m trying to get the best of both word with some extra work my side.

@ImpaktNY48

What features? When? This is why I requested an changelog for the roadmap.

Please look at the Roundup post. There are changelog for almost everything we do. Sometimes we won’t say something because we don’t want to over-communicate on the small things. Something like adding a link to our footer or a database migration won’t always be communicated.

@ImpaktNY48

The last time you commented in this thread was on June 23. Radio silence on the roadmap or anything else since then.

Sorry about that! I try to chime in when I feel I can add value to the conversation.

I’m okay with criticism, and I understand we won’t always agree. That’s normal in any community. But sometimes, I choose not to reply if I feel that engaging won’t help move things forward or lead to a constructive outcome. It’s not about ignoring anyone, it’s about being thoughtful with responses.

[lifeiscrazy (꧁『marr』)]

Don’t really agree. the current “roadmap” is vague to say the least with cinematic themes that tell us nothing. No timeline

This is a roadmap https://static.wikia.nocookie.net/gosupermodel/images/2/27/GSm_Roadmap.jpeg/revision/latest?cb=20230518194625&path-prefix=de

And this too, even though a bit more vague

100% Orange Juice - Steam News Hub

//edit months later or something. But I thought the user above said “you are probably trying to redefine roadmap”

[Ohifriend (Tyson Kerridge)]

Kevin was out of office at the end of last week so I believe he’ll respond some time this week if necessary once he’s caught up.

But to answer what I can, the status of the two features @Cinhd was requesting haven’t changed currently, and the rest of the items are as is too. Some of the current items we’re working on are larger than others but set the foundation for continuing to add more of the features in the future - specifically the unified experience.

I’ve also updated the main post with the new link, thanks.