📢 Public Feedback Board and Roadmap

Hi everyone,

We’re excited to share that we now have an official Public Feedback Board and Roadmap :rocket:

This is a new space where you can explore what we’re working on, vote on ideas that matter most to you, and suggest new features.

For a while, many of you have been using the forum’s Feature Requests to share ideas (thank you :purple_heart:). While that’s been great, it was getting a bit tricky for us to keep track of everything and understand what’s most important to the community. This new Public Roadmap will help us manage this better and make the whole process more transparent :raising_hands:

How does it work?

  • Stay updated as we make progress
  • Browse features and ideas we’re considering or working on
  • Vote for the ones you’d love to see happen
  • Submit new ideas if you don’t see what you’re looking for

Important notes:

  • The content and structure of this Public Roadmap will continue to evolve as we make progress and as you share your ideas.
  • Your votes and suggestions provide incredibly valuable insights. While not every idea can be built (we still need to prioritize), your input helps us understand what matters most to the community.
  • The Public Roadmap only shows a portion of what we are currently working on or planning. If your idea isn’t visible there, it doesn’t necessarily mean we aren’t thinking about it, considering it, or already making progress behind the scenes.
  • Past feature requests are not lost! We’ll gradually migrate relevant ideas into this Public Roadmap so everything lives in one place.
  • For the moment, you’ll have to leave your email address when posting. We are working on enabling you to interact with your Trakt account directly.

If you’re submitting new ideas, please use this from now on:
:backhand_index_pointing_right: https://roadmap.trakt.tv/

We can’t wait to hear what you think!
And, as always, thank you for helping us shape the future of Trakt together :sparkles:

Kevin

13 Likes

“…as long as you’re thinking stuff we want to hear and approve of!”

28 Likes

Interesting to see this

But I have more interest in seeing when issues are going to be fixed, that site shows the scrobbler as complete, yet it is a complete disaster

2 Likes

I have a few questions.

How does one actually give feedback on these roadmap features? I don’t see anywhere on the roadmap site to leave feedback on it.

What is actually meant by post production, pre production and rumoured? It’s an official roadmap, why would there be rumours? Are pre and post production “fun” terms for a time frame? If so then could we actually know what time frames they’re supposed to represent?

4 Likes

How about listening to public feedback on this forum and not censoring it? That would be a good place to start.

There are a few hundred comments here that you might want to look at first. Just putting the link here because you might not be able to find it. It’s mysteriously disappeared from the front page :man_shrugging:

15 Likes

Click on one of the cards, scroll to the bottom to where you can select how important the feature is to you and then you get the option to write a comment.

3 Likes

Thanks. Seems oddly hidden away haha, I thought it was just a reaction style thing and nothing else.

hmn. I don’t like that feature requests are being removed from here and all hidden and no visible community interaction.

Not a fan, why not bring back UserVoice? Or I don’t know, a trello or noora. At least there users can vote/leave comments. You could even make it VIP only to comment (that’s what Storygraph has for example)

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Really glad to finally have a roadmap! I went and left comments on the features that I am most excited for.

3 Likes

Likely pricing. UserVoice went enterprise-y and decided their platform commands $900/month or more, depending on how many unique users give feedback. I don’t blame Trakt for dumping them.

Or maybe that price hike is what gave Trakt the idea for this last month’s bombshell?

1 Like

Yes, I agree. Right now you only see a count of how many people have rated an item - no indication of what the spread of ratings were. It would surely also be helpful to see other’s comments, as this can stimulate ideas.

Lastly it would be good to have the link to the roadmap as prominent as possible to encourage as many people to participate as possible.

5 Likes

:waving_hand:

Thanks a lot for all the feedback, here and on the board :folded_hands:!

Some answers based on message here:

  • If you have issues (eg: with scrobblers) please share them with us via support. Bugs can be fixed and are not handled the same as Feature Requests.
  • Feature Requests are feature requests, we have a lot of them and can’t act on all of them.
  • I’ve seen some feedback about things that are not features per se. There has been many discussion about this, let’s try to not transform every discussion into a Business discussion.
  • We wanted to have the categories based on Movies/Shows creation process…
    – Rumored has been changed to Anticipated for clarity.
    – The Released tab is split between: preview (things we are beta testing, out but still getting feedback before we roll-out), now in theaters (fresh roll-out, think last couple of months), now streaming (has been released some months ago and should now be known by everybody).
  • The Public Roadmap doesn’t have dates and will probably never have. It is different from our internal planning. If you want a feature faster than an other, you can vote and set the importance to the highest.
  • We have looked at other tools, this one fits our current product mindset. The portal is not as open or as polished as UserVoice,… but it’s only one aspect of the whole tool. Prioritization will get better with this one.
  • If you want to give public feedback and “brainstorm” with the community on a feature, you can still share it on the forum and discuss. But keep in mind that the whole conversation may not appear in our product backlog. I’m working on it but we’ll probably just have new ideas and votes count, not comments. Also, it won’t be a 2 way sync.
  • What people find important or not and why is used internally only (to compute a user score that will be a part of a bigger “feature score”), it isn’t shared. From previous experiences, I can say that, usually, this makes feedback easier for some users.
  • When we start working on or if we release something you voted for, you will be notified.
  • We are working on integrating the public roadmap and board into the website (both Trakt and Lite) to encourage more people to share feedback. This will also make using your Trakt account (via SSO) possible to reduce that email sharing friction.

Keep voting :ballot_box_with_ballot::blush:

4 Likes

I’ll look into it. With more votes & feedback, we’ll probably be able to split the anticipated tab in sections like “next”, “later” and “nice to have”.

1 Like

“not lost” … “migrate relevant ideas”

this is like the 4th or 5th place for feature requests we had now it’s easily the worst and most closed off one (100% moderated and only private feedback).
it can suffice alright for you guys to share a roadmap but I don’t see this usable for user suggestions at all.

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i prefer the private feedback. I don’t need people commenting on my ideas or feedback, that’s what the forums are for. I can leave a more honest review of the roadmap features without worrying what some other user thinks about my opinions.

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Uh, why would the ability or inability of others to comment on stuff affect your ability to leave honest reviews? Moreover, why do you care what others think?

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i dont care what others think, but i dont need people commenting on my ideas like you just did. if im giving feedback about a feature i dont need it to be public. the point of the feedback section is not to devolve into banter that gets off topic like so often happens in forums

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But you just said that it’d prevent you from writing honest reviews and you’d be worrying what other users think, ergo you would care. You’re contradicting yourself.

But oh well, I was just curious. You seem quite sensitive so I’ll leave you to your own devices.

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its not that i’m sensitive, and that’s not a bad thing in and of itself. think about reviews you’ve ready or heard about a movie or book only to be let down because the reviewers tastes are different than yours. it changes your expectations or gives you biases or opinions that may not have been there had you not seen someone else’s thoughts. private feedback helps prevent other’s opinions from influencing incoming feedback; it helps prevent an echo chamber. if trakt staff wanted that, they’d leave the feedback to the forums and reddit.

3 Likes