šŸ“¢ Public Feedback Board and Roadmap

In the context of my reply: we are not redefining anything, I merely wanted to make sure we had a common understanding of what a roadmap is.

Date-less roadmaps is a thing. I’m choosing to use the tools I have at my disposal and use them to their fullest potential.

You should be able to have an idea of the when based on the roadmap and our release notes/cadence.

Why not as a Product Manager? Or as someone who is trying to make Trakt better?

And I’m hearing it and answering the best I can with what I have right now. I value your feedback on the features (I want more) and I value your feedback one what can be improved, your frustrations. I’m just not going to say ā€œyesā€ to everything (sometimes it’s even not my call) but I try to always say why (yes or no).

I mentioned that the items requested hadn’t changed priority and the rest were as is because the ones in progress are still in progress. I also mentioned Kevin would update if necessary as he’s been out of office, and since then a couple of items have been moved, such as ā€˜Mark as watched at unknown date’ into Up Next, which is a highly requested feature.

At the same time there’s been a lot of things happening across all our clients. You can see more obvious release notes on iOS and tvOS as they’re more stable releases. Android is in more foundational stages (TV and Mobile iteration) so we don’t have release notes until beta/production builds, and https://trakt.tv gets release notes periodically after enough changes because it happens more frequently. Same with https://app.trakt.tv which has changes you can publicly see on GitHub but is still rapidly changing so you’d have release notes every day which is not viable right now, and other announcements are in the forums too.

Just because you haven’t read changes doesn’t mean they haven’t happened. The current roadmap is a guide just as it is for any other product roadmap, and some offer dates and don’t deliver on time anyway. We do what we can based on requests + priorities.

The one thing that seems constant is that everyone expects their exact suggestion should just happen (eg. price, roadmap definition, priorities, transparency) but we’ve been clear that what we have right now is what we have. As others have suggested, they might not be happy with the current offering but they can check back in the future and reevaluate, just as Trakt will reevaluate if necessary. At some point we have to agree to disagree otherwise we rehash the same thing over and over.

Just so y’all know… there has been at least 1 change.

Mark as Watched… without a date has moved twice now.

  • Not my biggest concern, cause I like having the date/time as a possible TS if I ever need an alibi. (Doubtful… but you never know.)

It has moved from Nice to Have, to Under Consideration, to In Production.

It’s not the biggest change but it is a change.

If it’s included when these changes happen, maybe that may help people know that something is going on.

  • Not going to work for everyone though.

Does the Now Streaming section mean something is flagged as complete

I am mostly interested in the Streaming Scrobbler, which is now in the Now Streaming section

This still has a major issue with it where items need to be streaming in the US for it to work fully

If my assumption on the Now Streaming section is correct, why is this item in it when it is not fully complete?

Need VIP if you want more than 100 titles in your watchlist? That should at least be unlimited.

So where on this roadmap was the new behaviour of the Up Next sections (mobile) placed? Just curious, trying to track and trace in retrospect the development that has caused a new outrage in another thread.

Looks like it’s in ā€œpost production - up nextā€.

You mean this? I understand your reply, judging on the title of the item, however contentwise I am not seeing how that should affect the new up next behaviour.

Most of the up next issues/complaints are watchlist or sorting related. ā€œA smarter way to sortā€?

What happened to the anticipated tab on the road map?
It kept disappearing and showing up disappearing and showing up now it’s just gone

We are currently doing a major pass on our roadmap to make sure it reflects the most important work happening right now. As part of that cleanup, a few sections were temporarily removed so we can refocus and reorganize things properly. No feedback was lost or forgotten.

:backhand_index_pointing_right: the full(er) roadmap will be back soon, clearer and more useful than before.

Thanks for your patience and your feedback!

Is the release note removed and not updated anymore now ?

If you want to keep track of what has changed I would suggest looking at the Product Updates section of the forum.

You can also find release notes for our apps in Trakt > Release Notes and Trakt > Beta Release Notes. New features are also announced in Announcements.

Let me know if you are still having trouble finding what you are looking for.

Interesting to read through all of this. Also interested to see the updates to the board over the next days/weeks. I don’t know if that is possible with this feedback board technology, but adding a banner on top with a condensed statement explaining that philosophy of closed feedback and discussion in the forums would also help users understand that better without having to go through this entire post.

I understand that you prefer a feedback system where people are not influenced by the comments of others. I still find it a bit disappointing that I cannot discuss feedback with others directly under the idea, but since there actually seems to be no perfect all-in-one solution, I understand that we still have both Trakt > Feature Requests AND the Feedback Board. That might already be happening, but one major thing to improve then is to offer a better environment for discussion regarding feedback, even if it cannot happen on the board directly. One such improvement would be some sort of link between items on the board and in the forums.

A bigger issue for me, however, is that right now, you can only capture community sentiment or importance towards an idea that you’ve ā€œapprovedā€ to show up on the Board. Not regarding ideas that don’t show up there. And since only ideas in production show up, you cannot really measure sentiment and importance towards ideas you’ve not yet decided on unless many people suggest that independently.

Should I also send all of the feedback I’ve previously left in Trakt > Feature Requests on the new Feedback Board, or would that be unnecessary and counterproductive?

@kcador Will those improvements only cover adding new items to the roadmap or also unify/enhance the entire feedback process? While I sort of understand the need for it, we do have three feedback channels now: the feedback board, Trakt > Feature Requests and GitHub directly.

We are currently working on something that will be a replacement for the entire feedback loop:

  • Gather Feedback in one place: as you said, we currently have multiple channels with different format, style, audience, capabilities (votes, comments, public/private,…), etc.
  • Give a better view on the public Roadmap,
  • And improve the Release Notes for beta and stable releases on web, iOS, Android, Apple TV and Android TV.

We also don’t want to loose any of the current feedback we received.
And it also needs to be accessible for all users, not only for GitHub or forums users.

Great, thanks for the update!

@kcador I cannot access the roadmap. Can you help me?

That one is not ready to be shared yet. Still working on the integration with your Trakt account (so you don’t have to log in with your email and have a new password for yet another thing).

→ Coming soon, stay tuned.

I am getting the same ā€œno access to this organizationā€ pop-up and I can’t see anything. I tried many of the previous public links on this forum - including the one you shared here https://roadmap.trakt.tv/. NONE worked, I always get the message, that I am not allowed.

So am I doing something wrong or did you put the roadmap and ability to put in feature requests behind a sign-up that is not working for everybody? Why would I have to sign up to see a roadmap anyway? I don’t want to make a feature request, I am just curious what ideas others have.