Not trying to redefine anything. A roadmap is a high-level, visual, strategic document that outlines our product vision, direction, and planned evolution over time. I said it above in this thread, it will probably never have dates because it is outcome-driven, not output-driven. We already changed the names of some categories and I gave more context for some of them above to make things clearer.
I think I said it somewhere in the AMA thread: Iām not a salesman. Iām not trying to sell you anything. Iām just trying to add value to a product and a community I love. If you donāt feel like youāre getting the value we are asking you to pay for right now, thatās okay. You can already achieve a lot with the free tier and thereās competition in the market.
You wonāt see progress on the public feedback and roadmap board as much as you can see it in the product and in our announcements and the product roundup. Weāve progressed on a lot of things this past months: the brand new Android TV app (currently in beta), the iOS app is getting a lot of love, the official Plex sync, weāve improved search and recommendations who are core features of Traktās offering, we are progressing on bringing the feature parity between the web and all official apps, and so much more.
To give you a better idea regarding the two features you were asking for:
More Control Over What You Share is something we have talked about internally already and will be worked on actively after we release some other features that have a higher priority right now.
Multiple Profiles is something that will take more time to get to. It is in the far-end part of the roadmap for this reason.
This is pretty laughable. We are three months on from the price hike, when you promised to embed new features, but nothing on the roadmap is moving and Trakt is unwilling to commit publicly to any expected timeframes or priorities. You basically said āRenew VIP at a double (or more) price and we promise to put these things in and show you value for money that justifies itā. You have obviously not learned from your failings on communication, innovation and transparency.
Not sure we promised anything like that. The price increase was first to cover our infrastructure (servers) costs. Then to cover the team and thus our product development costs.
Thatās just not true.
You have insights on the priorities in the public roadmap. Expected timeframe can be inferred from the priorities. You donāt have all the information like our internal strategy or the telemetry data we have but you can make your assumptions.
This is not basically what we said, it is your interpretation and maybe a shortcut of what we said.
In the context of my reply: we are not redefining anything, I merely wanted to make sure we had a common understanding of what a roadmap is.
Date-less roadmaps is a thing. Iām choosing to use the tools I have at my disposal and use them to their fullest potential.
You should be able to have an idea of the when based on the roadmap and our release notes/cadence.
Why not as a Product Manager? Or as someone who is trying to make Trakt better?
And Iām hearing it and answering the best I can with what I have right now. I value your feedback on the features (I want more) and I value your feedback one what can be improved, your frustrations. Iām just not going to say āyesā to everything (sometimes itās even not my call) but I try to always say why (yes or no).
When you announce new features without any timeframe, it feels meaningless. Itās like me saying, āOne day I want to learn the pianoā sure, it might happen this month, next year, or maybe never. Without clear goals or deadlines, a roadmap loses its purpose.
Right now, it looks less like a plan and more like something created just to justify the price hike. Three months have passed whatās actually changed? What concrete progress has been made in that time?
To make matters worse, I see that people who canceled their VIP subscriptions are now being offered a discounted renewal at the old price. Meanwhile the people that didnāt cancel because the lack of communication from your side pay the full price. Weirdā¦
This whole situation has caused significant damage. Promises have been made and are broken. I havenāt seen Justin respond on those even once. The most frustrating thing in all of this is the lack of accountability.
It is literally one of the bullet points in the original announcement.
Ok, the roadmap was not explicitly linked to the increase but @mariusā response and the launch of this thread at that time very much inferred that new (particularly user-demanded) features would be part of showing the value proposition and rebuilding trust.
Again, itās literally right there. @Ohifriend said the status of roadmap items was āunchangedā. If heās wrong, take it up with him. This is just another good example of why better communication and more transparency is needed here. We are getting confusing, mixed messages.
how unnecessarily patronising. So much for ābeing thoughtful with responsesā.
I mentioned that the items requested hadnāt changed priority and the rest were as is because the ones in progress are still in progress. I also mentioned Kevin would update if necessary as heās been out of office, and since then a couple of items have been moved, such as āMark as watched at unknown dateā into Up Next, which is a highly requested feature.
At the same time thereās been a lot of things happening across all our clients. You can see more obvious release notes on iOS and tvOS as theyāre more stable releases. Android is in more foundational stages (TV and Mobile iteration) so we donāt have release notes until beta/production builds, and https://trakt.tv gets release notes periodically after enough changes because it happens more frequently. Same with https://app.trakt.tv which has changes you can publicly see on GitHub but is still rapidly changing so youād have release notes every day which is not viable right now, and other announcements are in the forums too.
Just because you havenāt read changes doesnāt mean they havenāt happened. The current roadmap is a guide just as it is for any other product roadmap, and some offer dates and donāt deliver on time anyway. We do what we can based on requests + priorities.
The one thing that seems constant is that everyone expects their exact suggestion should just happen (eg. price, roadmap definition, priorities, transparency) but weāve been clear that what we have right now is what we have. As others have suggested, they might not be happy with the current offering but they can check back in the future and reevaluate, just as Trakt will reevaluate if necessary. At some point we have to agree to disagree otherwise we rehash the same thing over and over.
Fantastic - this was a suggestion I and many others made. It would be good to know what āpost-productionā means in terms of rollout, and if this is a VIP-only offering.
So where on this roadmap was the new behaviour of the Up Next sections (mobile) placed? Just curious, trying to track and trace in retrospect the development that has caused a new outrage in another thread.
You mean this? I understand your reply, judging on the title of the item, however contentwise I am not seeing how that should affect the new up next behaviour.
We are currently doing a major pass on our roadmap to make sure it reflects the most important work happening right now. As part of that cleanup, a few sections were temporarily removed so we can refocus and reorganize things properly. No feedback was lost or forgotten.
the full(er) roadmap will be back soon, clearer and more useful than before.
the full(er) roadmap will be back soon, clearer and more useful than before.