Switch payment method

Trakt Questions & Help
21

There might be a bug on the page since you have VIP EP and we don’t have that option anymore. I asked the developers and I need to wait their answer.
I’ll either inform you once I have it, or one of them will reply here.

22

Oh I see that now. He has ViP EP, but if you can see the other post about questioning the price increase. Everyone is concerned that VIP will be flat fee of $60. If you’re waiting to hear back from the developers, it might be a good idea to let everyone know it’s being looked into if the price is $30 or $60 after the 5th.

23

This person is on VIP EP, which was always $60. I will look into a way of allowing a re-signup for EP for this special case. Hopefully I have some movement later in the week.

1 Like
24

Any updates?

Thanks,
Adam

From “Sonply via Trakt Forums” <notifications@trakt.discoursemail.com>
To adamlevin22@startmail.com
Date 9/2/2024 8:03:57 PM
Subject [Trakt Forums] [Trakt/Questions & Help] Switch payment method

25

Not yet. I am just returning from a holiday weekend and hopefully will have a way to renew EP in a few days.

26

Hey, @justin ,

I am facing a similar predicament. Still a long way to go until I have to change payment methods (not until Sept 2025), but do you recommend the same method - canceling the PayPal at one point and then re-upping with Stripe on the day the subscription actually ends?

Two follow ups on that - will it still keep the VIP years badge (I’m at 2 now) and will it keep the same grandfathered price in?

I got a little too excited when I was re-upping my sub and did it through PP, so I’m looking for a way to switch to Stripe again for next year.

Thanks in advance for the help and I hope you had a wonderful holiday.

27

Yes, please open a support ticket closer to the expiration date and we can give you the renewal info at your existing price point.

1 Like
28

Thank you so much!

Have a great rest of the week everyone :heart: