Tvdb changes to a subscribe model

Items can be reported from the website now. This works for movies, shows, seasons, episodes, and people. Just click the report button in the sidebar, choose a reason, and give us the details. This opens a support ticket behind the scenes, so we can still communicate with you if needed.

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The report feature is a (long) overdue godsend :partying_face: . thanks a lot!

do we see that lock? I haven’t noticed it so far.

this is a welcome addition. makes it a lot easier to distinguish problems (just had a good example too Imgur: The magic of the Internet). I might actually poke through some of the “my” shows now.

TVDB recently unveiled how we can initially get “free access” to the API (in a scummy way); only by adding IMDB and EIDR IDs (https://www.eidr.org/ / https://ui.eidr.org/search). Not sure you heard of the latter but I don’t think they’d allow those shows either and it looked quite bothersome to manage (not sure how they have episodes either if at all).

Ok, then that’s good. With the report function maybe even feasible ;).
I get regular bumps on the airing time thread on TMDB and it doesn’t look like Travis has any interest in adding it.

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Yes, the sidebar will indicate if the show/season/episode/movie is locked. It’s a new feature so we haven’t locked much yet,

This is a good example where we’ll merge those last 3 episodes into the specials. We’re in the testing phase on that merger.

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I reported all three as duplicates however I was wondering if you’d actually merge them. You are just doing a basic duplicate check for each user or would this potentially generate additional plays (I’m sure some people just clicked seen on all of them after finishing the show)?
In general I’m curious on how things will go in the future. I haven’t touched my TV metadata in a while so I’m still on TVDB. From what I can tell a popular legal backup tool is also not going to switch. There won’t be an impact from syncing around dead ID data?

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Wonderful!

I’ve been wondering, is it possible to turn of those emails? I’d rather get no emails (only if there’s an actual reply), or just a browser notification if possible..

I can’t find any setting currently, but maybe you guys have not enabled it?

Otherwise I’ll just set up some rules to auto move Ticket received/closed mails to the bin :stuck_out_tongue:

Are you referring to the auto responder that gets sent? I forgot about that and I agree it makes sense to not send that for data reports. We’ll look into it.

Yes indeed! :slight_smile:

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Thanks, we’re looking into how to rescue the initial auto responder.

Excellent justin! Probably a much need feature so it’s much easier to report incorrect data and entried. Thank you for all you work.

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I think I’ve turned off the initial ticket creation notifications for listing and comment reports.

The system doesn’t seem to allow for user specific notifications or customization through the customer portal. :frowning:

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Will there be a newspost and a notification on the dashboard about it? Or is it a VIP only feature?

The report button is there for all members. No plans for a dashboard notice.

It is not showing up for my family’s account. They are not VIP.

Oops, I had incorrect logic around the report button, but that should be fixed now and all signed in members should see it now.

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Yes, I can confirm that it is working now!

I can see that you’re getting plenty of tickets by the numbers going up but it’s now the final month. Are you going to update the users on this? I cleaned up a lot of mine (500+ remain) and some random ones with missing TMDB IDs but that hardly made a dent (I could have sworn that the number actually went up at some point). After the cutoff date the TVDB data which is sometimes at fault is just going to be static so it’s not going to make any clean-up easier. Also still missing a frequent update for affected shows :frowning: .
(Btw: there should be a category in the report specific to the data migration - currently it only fits into “other”)

Edit: the number IS actually going up again wth?

Agreed! I noticed this too.

Also if I may, the addition of the report button makes it WAY more convenient to report issues, migration or not. I am so happy that this was added! Thank you!

The report option appeared but not much else :cry:

We have an updated tool behind the scenes to help with merging episodes. This will allow us to migrate a lot of shows to TMDB by first merging, then migrating.

I’m queuing up a ton of shows for data refreshes right now and those will run over the next 24 hours.

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I think it’s more for when Trakt has wrong specials because TVDb sometimes has movies in the specials that haven’t been removed.
Or TMDb because it hasn’t been removed.

Both sites have a separate movie database.

Or where it’s a special on TVDb, but a regular season episode on TMDb (like the final episode in a series or something I don’t know, not like an in-between episode), or the other way around you know.