Unable to Import TMDB Show Into Trakt

Trakt Questions & Help
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Short description of the issue

  • New TMDB show “Cousins” has not been imported into Trakt after 10 days, and the manual import option does not appear to be working.

Detailed description with additional context about the workflow

Hello,

I added a new TV show to TMDB:

Cousins

The show was added approximately 10 days ago, but it still has not been imported into Trakt.

I also tried using the manual import option on the Trakt website, but it does not seem to be working or trigger an import for this show.

Could you please check whether there is an issue with the TMDB import process for this title, or let me know if there are any additional requirements for a newly added show to be imported into Trakt?

Thank you.

website new

2

Hi,
That show still hasn’t imported because it doesn’t have an IMDB ID or a TVDB ID added in the external links at TMDB. Once one of those IDs is added, the page should import in up to 24 hours.
Do you know if that show exists in one of those other 2 databases?

3

Thanks, I’ll check if the show exists in IMDb or TVDB. If it does, I’ll add the ID to TMDB.