Using Widget on iPhone ( i can't use , i'm vip user)

Hi, i am vip user but i cant use widgets on my phone, i think there is a bug. How can i fix it?

My app is update and i use ios.

Maybe add some screenshots or steps to reproduce/what goes wrong or if there’s an error message.

Accualy basicly, i try to add widget, and there is bug like below. Btw i removed app and then install again

I just removed the iPhone/iOS widget…it wasn’t very good anyway. Just open up the website in Safari and do your thing there. I keep a Trakt tab open all the time anyways, no need to clutter up my screen and/or take up valuable resources on the phone.