Hi Everyone,
Iam experiencing a problem with trakt tv where the website loads as a completely white screen, whenever I try to access my account or watchlist.
This issue started recently, and I have tried clearing my browser cache, switching to a different browser, and even using a different device, but the problem persists.
Has anyone else faced this issue, or does anyone know how to fix it? Any suggestions would be greatly appreciated!
Thanks in advance for your help!
I am having the same problem with Chrome & Brave Browsers on win11PC, the only way I can access Track.tv is by using DuckDuckGo browser
I’ve had that problem and sometimes still do. I found it’s my NordVPN that is doing it. But it doesn’t do it all the time.
Same.
Commenting so can get notifications if there’s a fix posted…
However, I have found that my VPN doesn’t stop the forum from coming up properly, just the Trakt.tv site. 
The Forums are hosted by Discourse, while they self-host he website (with Cloudflare in front of it). So it’s not that weird dat one could work while the other doesn’t.
I’m wondering if Cloudflare (perhaps on request of Trakt) is sometimes blocking access for VPN users
Same problem, big white screen, just downloaded DuckDuckGo and it worked for me. Thanks a lot.
Does it seem like a VPN was the cause of these white screens? We haven’t been able to reproduce this internally.
Definitely seems like it’s the VPN for me. Consistently get white screen until I turn it off and I can’t say I really feel like turning it off every time I want to access this one website.
i am using nord vpn, this issue was resolved for me by turning of the all the the threat protection options
Yes, I have to turn off my advanced browsing and ad/tracker blocker to visit the Trakt site. I never used to until recently and I don’t like leaving it open like that.
Yes, it seems to be VPN related but for me it’s when I’m not behind a VPN that I’ve a white screen when I try to access my account on Trakt
I’m from France and when I turn on my VPN (Nord VPN), even from the same country, it works fine
If I turn it off, I got the white screen
using brave browser and nordvpn, turning off nordvpn ad and tracker blocker makes it work again for me
edit, sorry, it seems not to be as simple as that, seems to be turning off advanced browsing protection and ad tracker blocker in nordvpn, you can then turn them both back on and refresh / load site again so must load whatever it needs for the session, once you reopen browser need to disable them again
I don’t know anything we’ve specifically changed to cause this issue, but I’m wondering if there is something at the Cloudflare level. It might be detecting a threat or something by using the advanced browser protection.
not sure if my issue was the same as other posters but nordVPN do caveat the browser protection and ad blocking services by saying it will sometimes break site functionality.
I was only trialing the service for a few days, the number of cloudflare ‘are you a human’ screens i got was noticable
