White Screen Issue When Accessing Trakt.tv Website

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1

Hi Everyone,

Iam experiencing a problem with trakt tv where the website loads as a completely white screen, whenever I try to access my account or watchlist.

This issue started recently, and I have tried clearing my browser cache, switching to a different browser, and even using a different device, but the problem persists.

Has anyone else faced this issue, or does anyone know how to fix it? Any suggestions would be greatly appreciated!

Thanks in advance for your help!

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2

I am having the same problem with Chrome & Brave Browsers on win11PC, the only way I can access Track.tv is by using DuckDuckGo browser

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3

I’ve had that problem and sometimes still do. I found it’s my NordVPN that is doing it. But it doesn’t do it all the time.

4

That would be my first couple of suggestions, turn off any VPN’s being used and try different browsers in private modes…then make sure to turn off all browser extensions. Enabling them back one by one to see what is the root cause.

5

Same.

Commenting so can get notifications if there’s a fix posted…

6

At the bottom of every thread you can subscribe to it :wink:

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image561Ă—615 38.1 KB

7

However, I have found that my VPN doesn’t stop the forum from coming up properly, just the Trakt.tv site. :roll_eyes:

8

The Forums are hosted by Discourse, while they self-host he website (with Cloudflare in front of it). So it’s not that weird dat one could work while the other doesn’t.

I’m wondering if Cloudflare (perhaps on request of Trakt) is sometimes blocking access for VPN users

9

Cloudflare was a really nice service when it first came out. Now it’s more of a hassle and I am surprised that Trakt still uses it. There are much better security tools to use.

I am getting tired of getting Cloudflare Verified 10-15 times a day (yes, I use this site almost that often every day): Cloudflare Verified

10

And let me add, I am not behind any VPN or special firewall that should be causing this.

11

Same problem, big white screen, just downloaded DuckDuckGo and it worked for me. Thanks a lot.

12

Does it seem like a VPN was the cause of these white screens? We haven’t been able to reproduce this internally.

13

Definitely seems like it’s the VPN for me. Consistently get white screen until I turn it off and I can’t say I really feel like turning it off every time I want to access this one website.