🧭 A New Home for Feedback

[kcador (Kevin)]

Last year, we introduced the Public Feedback Board and Roadmap. Under the hood, it was using Productboard.

We tried it. We learned from it. And ultimately, it didn’t fit how we want to build Trakt. It wasn’t community-driven enough, required creating a separate account, and didn’t allow public discussion around ideas.

So we moved to using Featurebase.

The goal is simple: build more in the open, with discussion, visibility, and less friction.

Re-Introducing: roadmap.trakt.tv

Currently, this is available to VIP users only while we test and tweak the experience.

Once we’re confident it’s working the way it should, we’ll open it to every Trakt user.

Now, if you’re VIP, you can:

• Visit roadmap.trakt.tv
• Or access it directly with the “Feature” link in the footer on app.trakt.tv

No new account required. Just click “Login with Trakt” and you’ll be redirected to Trakt to authenticate with your existing Trakt account.

What You’ll Find There

Feature Request Board

Think “Forum energy” but purpose-built for product ideas.

There, you can:

• Submit new ideas
• Browse existing ideas
• Vote on what matters to you
• Comment and discuss

It’s meant to feel open and collaborative, not a black box.

Moderation is intentionally light for now. We trust this community to keep discussions respectful and constructive. If needed, we’ll adjust.

Public Roadmap

You’ll also see a view of our public roadmap.

Important context here:

• This is not our full internal roadmap. It reflects what we’re ready to share.
• We don’t commit to hard dates publicly.
• It’s a living document and will evolve over time.

Feature requests will influence it. Not every popular request will ship immediately, but trends absolutely matter.

Changelog

There’s also a dedicated Changelog section.

For the moment, it mirrors the Product Roundups I post on the forums. For now, it makes sense to keep them both here and in the Forums while we test.

Long term, we’ll evaluate where more detailed Release Notes belong. We’ll iterate based on what feels clearer and more useful.

One Place for Feedback

Right now, feedback can feel scattered across multiple platforms: GitHub issues, the Forums, Reddit, the old Portal, and this new tool.

We know some of you have already shared ideas in one (or multiple) of those places. Having to repeat yourself isn’t ideal, and we’re aware of that.

One of the goals is to better centralize product feedback. Over time, this should become our primary source of truth for feature requests.

The Forums’ Feature Requests section will continue to exist for now. At some point, we may close it to new submissions (while keeping it available for archival purposes) in favor of this new tool.

Wrapping up

We want feedback to be:

• Easier to give
• Easier to discuss
• Easier to track
• Easier to connect to what we’re actually building

This is another step toward making Trakt more transparent and more community-aligned.

As always, we’ll iterate.

Jump in, try it, and tell us what works and what doesn’t.

[godhagen (Andrii)]

For a minute I considered renewing VIP when it expired recently and I saw the promo offer for two years at the old price.

Then I noticed this post saying we can check the roadmap, and I was glad the decision could be more informed - since I’d be able to see whether the features important to me are planned (or at least being considered).

Turns out you need to pay for VIP to see the roadmap. I guess I’ll have to wait for the next promo. Halloween, maybe?

[lifeiscrazy (꧁『marr』)]

That non VIPs cant even see it is sure a choice.

[CanePlayz (Jacob P.)]

Well it clearly says it’s VIP-only for a testing period and will open up to all users soon…

[CanePlayz (Jacob P.)]

Featurebase looks really good at first glance. Trakt account connection is also important and good.

Should current GitHub issues be moved/migrated to Featurebase, or will the already existing ones still be processed on GitHub, and the GitHub issues will then eventually move on to only track developer progress?

Long term, we’ll evaluate where more detailed Release Notes belong. We’ll iterate based on what feels clearer and more useful.

Of course, it would be nice if all release notes lived in one place, so moving them to Featurebase would be optimal in my opinion. Though there could be an additional dedicated link to the release notes in the footer of the website to enhance discoverability.

[lifeiscrazy (꧁『marr』)]

Yes I even suggested make suggesting vip only if you wanna go that way. But hiding the whole page is odd.

At least hide this in the dark of the vip forums of you wanna test it with vip users and don’t close that other thread and nothing would be amiss.

[CajunRob]

The new Feedback / Roadmap site is much more user-friendly.

That being said, I do feel it would be beneficial to allow non-VIP users to at a minimum see the planned items and at least see if there’s features being worked on for that might become VIP perks that could persuade them to support Trakt financially.

[wout (Wouter)]

I like the new Roadmap layout, it looks well-organized and less cluttered than the old one.

[kcador (Kevin)]

@lifeiscrazy

Yes I even suggested make suggesting vip only if you wanna go that way. But hiding the whole page is odd.

@CajunRob

That being said, I do feel it would be beneficial to allow non-VIP users to at a minimum see the planned items and at least see if there’s features being worked on for that might become VIP perks that could persuade them to support Trakt financially.

The tool we use can’t currently be configured to open the roadmap to non-VIP and the feedback board to VIP. It’s a good idea and maybe a path we’ll explore, but not possible right now.

@CanePlayz

Should current GitHub issues be moved/migrated to Featurebase, or will the already existing ones still be processed on GitHub, and the GitHub issues will then eventually move on to only track developer progress?

No need to move things over but you can post a GitHub idea to Featurebase if you want (I always prefer when an idea is created by a user). At some point, we are going to link Featurebase ideas to GitHub issues, when that happens, they will be linked and the “duplicate feeling” will organically disappear. Featurebase is a good starting point for non-technical users and will be good to get more engagement in terms of comments and votes. GitHub is better for developers and to see the actual work being done. Both will co-exist and be complementary.

@CanePlayz

Of course, it would be nice if all release notes lived in one place, so moving them to Featurebase would be optimal in my opinion.

@CanePlayz

Though there could be an additional dedicated link to the release notes in the footer of the website to enhance discoverability.

Yes!