hey, I tried using TV Time and I got a message that my account is locked and to contact trakt.tv to get it unlocked. Not sure how to contact them other than posting on this forum….
you can message support directly from the inbox here on discourse or you can email them at support@trakt.tv
There are several similar reports both here and on Reddit. Support has said they are backed up a bit but with multiple people with this issue I’d expect a reasonably quick explanation/resolution.
I can access the website fine. (Even on iPhone and iPad) The app is what’s not working.
I have the same issue as described with the app. The account is locked. However, I am in fact able to see my Up Next list on the website, but I receive an error when trying to mark anything as watched.
I pushed an update, please let me know if your accounts are working correctly now.
@justin Seems to be working now. Thank you!
Yes thankyou. It’s working now ![]()
Ok cool, thanks for confirming.
Where are you seeing a message about being locked? Have you signed out and signed back into the app?
@justin thanks my account is unlocked, but now the up next ls back to not loading it just spins forever again. when the Account was Locked then up next on the main site would load

