What can I do to get it back??
2 Likes
I also see the same issue where it’s missing on iOS and I posted an issue thread on the iOS app forum
3 Likes
The AppleTV+ icon doesn’t even show up.
Here are the logs from the iOS app in the streaming services link section (tokens omitted):
-[YCSConnect configureOperation:]: Configuring
-[YCSConnect configureOperation:]: tokenDelegate: Trakt.YounifyTokenManager
-[YCSConnect configureOperation:]: logDelegate: Trakt.YounifyLogManager
-[YCSConnect configureOperation:]: Configuration complete
-[YCSConnect fetchServicesOperation:completionHandler:]: Fetch services
-[YCSConnect syncLinkedServicesDown:completionHandler:]: Syncing linked services down
-[YCSConnect syncLinkedServicesDown:completionHandler:]_block_invoke: Updating 7 service links
-[YCSConnect syncLinkedServicesDown:completionHandler:]_block_invoke: Updating netflix service link
-[YCSConnect syncLinkedServicesDown:completionHandler:]_block_invoke: Updating hulu service link
-[YCSConnect syncLinkedServicesDown:completionHandler:]_block_invoke: Updating peacock service link
-[YCSConnect syncLinkedServicesDown:completionHandler:]_block_invoke: Updating paramountplus service link
-[YCSConnect syncLinkedServicesDown:completionHandler:]_block_invoke: Updating hbomax service link
-[YCSConnect syncLinkedServicesDown:completionHandler:]_block_invoke: Updating amazon service link
-[YCSConnect syncLinkedServicesDown:completionHandler:]_block_invoke: Updating disneyplus service link
-[YCSConnect syncLinkedServicesDown:completionHandler:]_block_invoke: Syncing linked services down complete
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Fetched 15 total services
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Service Netflix linked true broken false available true
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Service Hulu linked true broken false available true
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Service Prime Video linked true broken false available true
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Service Disney+ linked true broken false available true
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Service HBO Max linked true broken false available true
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Service Peacock linked true broken false available true
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Service Paramount+ linked true broken false available true
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Service Apple TV linked false broken false available true
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Service Discovery+ linked false broken false available true
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Service Pluto TV linked false broken false available true
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Service Tubi linked false broken false available true
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Service Roku Channel linked false broken false available true
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Service Fandango linked false broken false available true
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Filtered to 13 services
-[YCSConnect fetchServicesOperation:completionHandler:]_block_invoke_2: Fetch services complete
Latest TestFlight beta 3.0 (933) remains the same
The primary reason I paid for VIP access was for Apple TV tracking in addition to my other services. Without Apple TV sync, this is a nonstarter.
Thanks for the report and details. This is currently a server bug, definitely not a planned removal or anything! We should have an update soon.
Update: Not sure what the current fix is due to a third party dependency issue. Should have a better update over the next day or two.
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I understand that this might be related to a third party dependency, but no update, radio silence?? Any glimmer of hope this might be resolved, or even a link to monitor for the dependancy would be good…
1 Like
The next app versions will have an update to workaround the dependency issue until an official dependency fix is available (which will then avoid this issue entirely in the future). I’ll attempt to get the beta version available over the next day or so, but a production update may not be as soon, but hopefully by end of year. Once the new version is available, all VIPs have access to the beta if necessary via https://trakt.tv/apps, and if you can’t get access there, open a support ticket or send me a DM and we can help out further.
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A post was split to a new topic: Apply TV links via tvOS app confusion
thank you. its showing on the beta version
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The lack of any notification to affected customers is concerning.
Thanks, yep, beta version 3.0 (936) has the temporary fix for this. We should have a production version in the next week or two with the same fix as a worst case, but as mentioned before, all VIPs have access to the beta so worst case can install that and then delete it.
1 Like