I am the lead on this feature and I was out of town all last week as I stated. I’m back now
The streaming scrobbler is a convenience feature to automatically track what you’re watching. The very first Trakt feature way back in 2010 was a scrobbler for XBMC. Automation is a core feature for Trakt and this is the latest iteration of that. We don’t sell your data.
I will look into adding a button on the website to unlink the service. If you click on the service in the mobile app, can’t you unlink it there?
I noticed this too. Netflix saves when you start watching something, so I will add the runtime to make it more accurate.
I updated the initial post with some more FAQ. The biggest thing we want to know is if you’re still having sync issues. There was a bug fix last week that should have fixed the initial sync issues and the daily sync as well.
If you’re still having issues, please open a support ticket with this info:
What service are you using?
What region are you in?
Examples of items not synced. Please make sure they aren’t already watched in Trakt, since we skip any duplicate plays.
Screen recordings and screenshots will help a lot too.
Hi Justin
Regarding the claim from Younify that authentication never leaves the device, I appreaciate this thread got rather long, so just wanted to reiterate that I tested and disproved this here:
This means that once you log into a service, somewhere on the server side the auth token is being held, which is what allows the refresh to occur without the app.
Functionally it’s no different, it’s a credential that allows access to an account. And it demonstrates it’s got nothing to do with the local keychain. If I log in with my Amazon account, and Younify is storing the auth token, that means anyone who can access that token can peruse any part of my Amazon account.
And given this is by the same parent company that runs PlayOn I would absolutely not trust them with my credentials (though to be fair, there aren’t many companies I’d trust with full auth tokens).
I think it’s crucial that you are completely clear with people about what is being stored and by whom, because this is an incredibly dangerous way to play with security. I linked my Netflix account to run these tests but will be unlinking it going forwards. Until such time that an official API is available that can allow data with a limited scope to be accessed securely, I can live without the feature.
Used the manual sync button for Prime Video a moment ago and can confirm that is also working as well! The automatic sync seems to happen after several hours rather than every 24 hours
@justin
I cannot get my Amazon Prime account to connect. When looking at the scrobblers page, it shows inactive. I have tried on my Samsung Galaxy phone unlinking and relinking the account. It picks my profile when I sign in, but my phone still shows a “sign in” button and not a check mark.
Great feature. Netflix and Amazon Prime are now synced to trakt when i watch them on my tv.
However I noticed a difference between prime and netflix. the date/time stamp for prime is the time that the movie/episode has ended. The date/time stamp for netflix is the time that Netflix starts the movie/episode.
I believe the standard for Trakt is the end time of the episode/movie, so can this be corrected for netflix?
Hi Justin, thanks for your reply!
I logged off from the streaming service through the trakt app.
A few days after that I changed my password precautionary since some safety aspects within the Younify service aren’t clear. It was after that when I started getting these emails (at least 2 so far).
Hi, first I want to say, really nice feature, looking especially forward to synced watchlists, because that would be the most useful feature for me. I have just one question, is it planned in the future, to select what is synced? Because I don’t want to sync my ratings, which are totaly different on the streaming sites, then on Trakt. For example on Netflix there’s just double thumbs up, thumbs up and thumbs down.
I have linked all 4 services that you support but only Netflix and Amazon appear to be syncing correctly. Hulu and Apple tried to sync once but haven’t synced since. I have added and removed them a couple times and they are currently disconnected. Can Hulu and Apple be reset and I can try adding them again?
Netflix sync will add the episode or movie runtime to make the watched at more accurate. By default, they track when you start watching it whereas Trakt wants when you end watching.
Hulu initial import will use the episode or movie release date. Hulu sadly doesn’t track watched dates so this is the best we can do. Ongoing syncs will be somewhat more accurate, but still not exact.
Website can be used to unlink services. This could already be done in the mobile apps too.
Website can be used to queue a data sync and it asks if you only want new data, or all data to be synced.
Improved the initial data sync when linking 2+ services.
So I finished a show completely on Prime and it started an episode of another show I stopped it after about 2 seconds but it got synced as if I had watched the entire show. Didn’t you state somewhere it would only add if a certain % was watched?
It was the 2 expanded ones. Monkey i watched a few minutes to see if it was what i remembered from my childhood and in english. Nautilus was the one that auto played straight after secret levels last episode for a few seconds. Both synced. I have deleted them from my watch history (monkey i used undo as it came through on its own, Nautilus manually from watch history)
