Welcome back to the forum 
Is this solved?
this is scary as f*ck!
Nope. I also notice that the only service updating is Hulu. My Neflix and AppleTV+ have not synced again since the initial sync almost a week ago.
Can you try contact support?
Prime not syncing at all, Netflix just once and only 1 ep, days ago, is this working at all? Im not manually syncing netflix/prime to avoid dups but im not getting track of anything at this point.
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@19097_Media You could try contact support on THIS LINK
I’ve tried syncing Netflix using two different Android devices (both running the latest firmware and updates), but the process doesn’t seem to work correctly. It signs in initially, then behaves oddly and fails to link the accounts.
After the first sign-in attempt, it prompts me to sign in again but also displays the option to manage the account. However, if I exit and re-enter the app, the manage account option disappears, and it asks me to sign in again. It seems like this issue is specific to Android, as I’ve seen posts from iOS users reporting successful account linking.
Can you provide any insights into this bug?
Let me get this straight: You want me to share all my viewing data (which you can monerize) – and you want me to pay for the privilege? That’s obnoxious enough that I’m considering deleting my account entirely.
Did your prime also sync all profiles, not just the selected profile?
@justin Please stop sending me these automated emails! I logged out of the service and do not plan on logging back in anytime in the near future!
Strange enough I started getting these emails after I changed my Password for Amazon, not after I logged out…
Seems like Apple TV+ does not work when you have an Apple Music student plan active.
-[_YCSWebViewController performValidation:completionHandler:]_block_invoke: Credentials validation failed with message: Your Apple TV+ information is correct, but there isn't an active subscription associated with your account.
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Thank you for adding this feature—I’ve been looking forward to something like this for a long time! Overall, it’s working well for me, but I’ve noticed an issue with Netflix scrobbling. Whenever an episode is marked as watched, the recorded time is one hour earlier than when I actually watched it.
I’m located in the UK, and my Trakt time zone is set to “(GMT+00:00) London”. if that makes any difference?
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It’s also rather unclear what page is actually asking for the iCloud login information. It could be a fake for all I can see.
I am back in the office and going through this very long thread 
I’ll touch on some of the more common issues, starting with the security and privacy questions.
This is a direct quote from Younify and also what I had mentioned earlier in this thread:
“The password that’s collected by the SDK never leaves the device, never gets sent to our servers. It stays stored in local device/encrypted cache (Keychain), solely for the purpose of pre-filling it into the web form on any furture required re-logins. This is only for convenience. We are considering giving the SDK partner the option to disable this convenience feature in the future. But it essentially works like a local password manager right now, just making future logins easier (one click).”
If they add a setting to disable this auto fill, we’ll update the Trakt apps to not auto fill in. As it works now, it is expected behavior with the password never leaving the device.
To test this, you can do this:
- Sign into Netflix via the Streaming Scrobbler on Trakt device 1
- Sign into Trakt on device 2 and confirm Netflix is in the linked state in the Streaming Scrobbler
- Sign out of all devices from the Netflix website UI, which should put your Netflix into an unlinked state on both devices
- On device 1, when attempting to “Fix” the unlinked sate, it will auto fill the auth from the local device keychain
- On device 2, when attempting to “Fix” the unlinked state, it will not auto fill the auth, because the auth is not contained on that device keychain
I addressed this above in the thread too. Buying something on Amazon would require user intervention such as re-signing in, MFA, etc and isn’t possible using a token with access to your watched history.
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I am the lead on this feature and I was out of town all last week as I stated. I’m back now
The streaming scrobbler is a convenience feature to automatically track what you’re watching. The very first Trakt feature way back in 2010 was a scrobbler for XBMC. Automation is a core feature for Trakt and this is the latest iteration of that. We don’t sell your data.
I will look into adding a button on the website to unlink the service. If you click on the service in the mobile app, can’t you unlink it there?
I noticed this too. Netflix saves when you start watching something, so I will add the runtime to make it more accurate.
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I updated the initial post with some more FAQ. The biggest thing we want to know is if you’re still having sync issues. There was a bug fix last week that should have fixed the initial sync issues and the daily sync as well.
If you’re still having issues, please open a support ticket with this info:
- What service are you using?
- What region are you in?
- Examples of items not synced. Please make sure they aren’t already watched in Trakt, since we skip any duplicate plays.
- Screen recordings and screenshots will help a lot too.
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Hi Justin
Regarding the claim from Younify that authentication never leaves the device, I appreaciate this thread got rather long, so just wanted to reiterate that I tested and disproved this here:
This means that once you log into a service, somewhere on the server side the auth token is being held, which is what allows the refresh to occur without the app.
An auth token is different than saving your username and password.
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Functionally it’s no different, it’s a credential that allows access to an account. And it demonstrates it’s got nothing to do with the local keychain. If I log in with my Amazon account, and Younify is storing the auth token, that means anyone who can access that token can peruse any part of my Amazon account.
And given this is by the same parent company that runs PlayOn I would absolutely not trust them with my credentials (though to be fair, there aren’t many companies I’d trust with full auth tokens).
I think it’s crucial that you are completely clear with people about what is being stored and by whom, because this is an incredibly dangerous way to play with security. I linked my Netflix account to run these tests but will be unlinking it going forwards. Until such time that an official API is available that can allow data with a limited scope to be accessed securely, I can live without the feature.
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