Automatically sync your streaming services!

Sync does not work for me. I have configured Netflix and prime video to sync only new plays. But the last sync date is Dec 6. Also pressing the manual "sync button does not work :slightly_frowning_face:

Apple TV+ syncs without issue for me and will also not show a Profile as you can’t create one for their service.

Try playing an exclusive TV+ content. Something short like A Charlie Brown’s Thanksgiving or A Charlie Browns Christmas. Then go to the Scrobblers page and manually Sync with that Sync button on the right.

Curious to know if a manual sync will at least work for you. Mine worked for both manual button sync and waiting for the automatic sync to go through.

I was just as concerned about this login, since Bitwarden doesn’t recognize that the page being displayed is actually coming from Netflix.
I went ahead and tried it, and after I logged in inside the Trakt app, I got 4 new devices in my Netflix profile. 1 from the Android Browser (I’m assuming the app) and 3 from Desktop Chrome Browsers (I’m assuming Younify

I then logged all 4 of them out from Netflix and went back to the Trakt app. I clicked “Sign In” again next to Netflix and my username was already populated. I clicked my email address AND MY PASSWORD FILLED IN! While I did mention I have Bitwarden installed, I did NOT link my Netflix account with the Trakt app, and I did NOT click the button to let Bitwarden fill in the credentials for this form.

JUST to be absolutely sure it wasn’t Bitwarden. I changed my Netflix password and tried the process again in Trakt. The password Younify autofilled was abosolutely my previous password and not my current one.

Younify is clearly saving usernames and passwords (as per the original Privacy Notice). They are shady as all get up, and I can’t believe Trakt would partner with this company without investigating further. There is absolutely no way I’d link Amazon to this company, and have mystery packages sent who knows where.

Thank you everyone for being paranoid, or I would have simply trusted that Trakt had our best interests at heart.

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Same problem here. I’ve watched several episodes of Pop Culture Jeopardy on Amazon Prime and even after waiting 24 hours, and manually requesting a sync, I don’t see any watches coming from Amazon Prime.

I also chose not to sync any past history.

Was worth a shot seeing is that was what I did. I would say to email Trakt’s support team and hopefully they can resolve this issue so that everyone can get this working properly!

I notice that when it comes to Amazon Prime, it ignores anything that was already marked on Trakt as having been seen before. No 2nd or more viewings of the same episode or movie.

Welcome back to the forum :smiley: Is this solved?

Nope. I also notice that the only service updating is Hulu. My Neflix and AppleTV+ have not synced again since the initial sync almost a week ago.

Can you try contact support?

Prime not syncing at all, Netflix just once and only 1 ep, days ago, is this working at all? Im not manually syncing netflix/prime to avoid dups but im not getting track of anything at this point.

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@19097_Media You could try contact support on THIS LINK

I’ve tried syncing Netflix using two different Android devices (both running the latest firmware and updates), but the process doesn’t seem to work correctly. It signs in initially, then behaves oddly and fails to link the accounts.

After the first sign-in attempt, it prompts me to sign in again but also displays the option to manage the account. However, if I exit and re-enter the app, the manage account option disappears, and it asks me to sign in again. It seems like this issue is specific to Android, as I’ve seen posts from iOS users reporting successful account linking.

Can you provide any insights into this bug?

Let me get this straight: You want me to share all my viewing data (which you can monerize) – and you want me to pay for the privilege? That’s obnoxious enough that I’m considering deleting my account entirely.

Did your prime also sync all profiles, not just the selected profile?

@justin Please stop sending me these automated emails! I logged out of the service and do not plan on logging back in anytime in the near future!
Strange enough I started getting these emails after I changed my Password for Amazon, not after I logged out…

Seems like Apple TV+ does not work when you have an Apple Music student plan active.

-[_YCSWebViewController performValidation:completionHandler:]_block_invoke: Credentials validation failed with message: Your Apple TV+ information is correct, but there isn't an active subscription associated with your account.

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Thank you for adding this feature—I’ve been looking forward to something like this for a long time! Overall, it’s working well for me, but I’ve noticed an issue with Netflix scrobbling. Whenever an episode is marked as watched, the recorded time is one hour earlier than when I actually watched it.

I’m located in the UK, and my Trakt time zone is set to “(GMT+00:00) London”. if that makes any difference?

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It’s also rather unclear what page is actually asking for the iCloud login information. It could be a fake for all I can see.

I am back in the office and going through this very long thread :slight_smile: I’ll touch on some of the more common issues, starting with the security and privacy questions.

This is a direct quote from Younify and also what I had mentioned earlier in this thread:

“The password that’s collected by the SDK never leaves the device, never gets sent to our servers. It stays stored in local device/encrypted cache (Keychain), solely for the purpose of pre-filling it into the web form on any furture required re-logins. This is only for convenience. We are considering giving the SDK partner the option to disable this convenience feature in the future. But it essentially works like a local password manager right now, just making future logins easier (one click).”

If they add a setting to disable this auto fill, we’ll update the Trakt apps to not auto fill in. As it works now, it is expected behavior with the password never leaving the device.

To test this, you can do this:

  • Sign into Netflix via the Streaming Scrobbler on Trakt device 1
  • Sign into Trakt on device 2 and confirm Netflix is in the linked state in the Streaming Scrobbler
  • Sign out of all devices from the Netflix website UI, which should put your Netflix into an unlinked state on both devices
  • On device 1, when attempting to “Fix” the unlinked sate, it will auto fill the auth from the local device keychain
  • On device 2, when attempting to “Fix” the unlinked state, it will not auto fill the auth, because the auth is not contained on that device keychain

I addressed this above in the thread too. Buying something on Amazon would require user intervention such as re-signing in, MFA, etc and isn’t possible using a token with access to your watched history.

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