Disappointing experience Trakt VIP

Trakt VIP is very disappointing, I submitted a ticket for a problem concerning the MOVIES calendar which goes no further than December 2023 and I still have no reply or even confirmation that my request has been taken into account. A basic feature that doesn’t work is very annoying if there’s no one to try and solve the problem.

I’ve had no trouble whatsoever ever with the calendar. I can scroll before Dec 2023 and far after even…

Take a screenshot and post what you’re seeing here. Everyone in this community is beyond helpful.

Trakt is run by a literally 3 people it’s a lot to manage and code.

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That was my fault for not responding yet, I’m sorry about that. I pushed a potential fix and I believe it was a display issue related to the time zone. The links themselves seemed to work correctly when I tried it.

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thanks for replying but the fix didn’t solve the problem

I have a problem with the movie calendars whether it’s the “MY” or the “ALL” they don’t display the current month but the month of November or December and when I click on “NEXT MONTH” nothing happens. If I switch from the “MY” calendar to the “ALL” calendar and vice versa, the calendar automatically moves back one month without me doing anything, and I can’t manually move the calendar forward one month.
In my settings I noted that I wanted “START DAY - TODAY” and “TIME PERIOD MONTHLY” but it doesn’t work.

Did you try in another browser and/or in private mode. Without extensions.

Yes, but the problem is still there

Same issue here. It looks like movies calendar returns a response for one month back, for example, URL /calendars/my/movies/2024-01-01 returns Dec 2023, /calendars/my/movies/2024-02-01 returns Jan 2024. But the forward arrow links properly, so, because of the bug it links to itself, if that makes any sense.

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oh i have that too i see, but only with the MY movies one.

i never use that one though…

i would like my money back as the problem is still unresolved and i haven’t heard from you in almost a week. i don’t have the time or inclination to waste any more time on this problem. Thank you.

We’ve been working on Queue Refresh - #9 by justin this week and focusing all our efforts on getting the refresh queue stabilized. Please respond to your ticket and I can process a refund when I get back into tickets tomorrow.

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