My account has been deactivated for no reason

Short description of the issue

  • My account decided to randomly deactivate while I was in the middle of using it.

Detailed description with additional context about the workflow

  • I dont know what I’m doing on this message board, I dont know if I’m in the right place.

I use TV Show Tracker (the green app) not Trakt as such. I can log in using a browser but the app just tells me its deactivated. I use it every day. But says deactivated because I haven’t been using it. Which isnt true. Please can someone reactivate my account so I can continue to use the service. Thank you. Hope thats enough information

Screenshots and other visual aids

:label: Tag your post with new and/or classic, along with the platform (eg: iOS, android, web) to help us assist you faster.

Can you help @support please ?