New VIP pricing

Spot on, always felt $30 was a lot. Realise people don’t work on the service for free but a 100% increase is just too much.

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Auto renew, off

Loved this service but it is a convenience at best.

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Thats it. Last straw. Stupid changes, Stupid decisions, Stupid games → Stupid prizes

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Support for Rewatches by SIMKL are something requested by a lot from what I can see. And from their Discord it looks like it has moved more to the foreground than it was judging by comments from the Dev.

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I agree 100%

Who is making the discission’s over at Trakt a Ferengi or what?

“Rules of Acquisition 286”.. Never just raise prices when you can DOUBLE them instead. :rofl:

If $60 is to stay in place, that’s way too much money for what i get out of Trakt, now if we could integrate with my PLEX servers and Sync our collections seamlessly, that could keep me signed up.

Remember Trakt, “Rules of Acquisition 57” Good customers are as rare as latinum, treasure them. :face_with_raised_eyebrow:

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We have a similar built-in integration with Plex under development that we are going to announce very soon.

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Who are you and what have you done to Justin ? Do we need Jason Statham here ?

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Yeah, I know about PlexTraktSync and used it some months back and that is few hoops I don’t want to jump through again.
I’d like seamless integration without having to perform for it, a webhook would do just nicely.

Correct, seeing as i host two servers i am familiar with docker, I just don’t want my gaming rig running unnecessary applications. Plus, my Raspberry Pi is somewhere in one of many boxes and the thought of looking for it fills me with dreed, lolz.

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Why do you consider that bad?

Add one more to the cancel list.

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Add one more to the cancel list.

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What about $30 a year for 3 years for those who were grandfathered in, that way a 50% increase for them won’t feel so much like a gut bunch that 100% is?

I was a VIP for 4 years now.
Did not used the most of the new features but liked the idea of supporting Trakt to keep it up and running.
But doubling the price is ridicolous.
I canceled as well and will stay VIP until end of July.

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Tiered pricing is all it would take to keep most of us happy to keep supporting Trakt.
I don’t know why they fail to understand that :man_shrugging:

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I will not be renewing my subscription.

Trakt has forgotten it’s place with consumers.

This is a price gouge no matter how you slice it. Almost zero industries can actually justify a 100% increase of a price.

When you look at a business like Trakt, it’s going to have the cost of actually developing the software that people use and the cost of maintaining the servers: making sure that there are enough servers to handle requests as well as making sure that the storage is there for people to store their information. That being said a company like Trakt isn’t doing even 1% of the bandwidth that Netflix or Hulu is doing.

I believe I can confidently say that 90%+ of their VIP subscribers are using it for the automatic Plex scrobbling.

To me it’s really gross just because it makes me think that Trakt thinks that they are almost as valuable as Netflix or other streaming platforms. Because they aren’t. They don’t stream content. For $2 more per month I could get Netflix standard with ads. I remember when Plex was selling Plex pass on a promo for $70 for a lifetime subscription.

There’s absolutely zero chance of me paying $60 per year for what is basically a glorified content management system.

Trakt has completely alienated its core subscriber base.

But overall I just don’t think that it’s important enough to people to pay $60 a year to track how often they watch a TV show.

Especially when there are self hosted options for this.

I’m probably just not going to track my TV watching anymore.

This is all really disappointing.

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That’s not a realistic comparison. You don’t know the number of servers that Trakt has available compared to another service like Netflix or Hulu, and they mentioned having to double the number of servers for redundancy so you don’t lose your data like the server crash they had in December 2022. Netflix and Hulu would have at least double or triple the number of servers to keep from losing content. And subbing to Netflix while still being subject to ads is just subsidizing the cost Netflix has to pay for the servers, essentially you’re just paying to see commercials. So doubling the infrastructure cost is causing Trakt to increase their price.

Regardless, the value of anything is subjective. If you don’t believe it to be valuable anymore, that’s your valid opinion. I find $60/year more than reasonable and have been paying such for over 2 years. You can be mad at the price increase, but you can’t tell someone that something isn’t valuable.

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Well, they definitely have a smaller infrastructure than any streaming service simply because they don’t stream anything and also they do not store terabytes of content. Also (but I may be mistaken here), they are simply using user-created content (from third parties or by users on the Trakt platform). So $60/year is pricier than some streaming services, and this is strange for a platform which basically serves as an aggregator of data, not something that creates content. :slight_smile:

But all in all, the price increase isn’t the issue here. It’s the way it was communicated and how the long-term VIPs, who were paying simply because they believe in Trakt, were treated. Nothing more, nothing less.

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If they have the number of servers that Netflix does (although I’d hope they’ve adopted a serverless architecture at this point), that would be indicative of extremely poor engineering. Trakt does not require that sort of infrastructure to operate. Even with redundancies.

The data loss issue wouldn’t be solved by “more servers.” It would be remedied by a more robust database backup solution—something they apparently didn’t have in place at that time.

Servers also do not equate to bandwidth. Streaming terabytes of video is not comparable to the small, primarily text-based payloads for Trakt requests. Not in the slightest.

I think Trakt, amongst their many other faults in the last few weeks, did a really poor job of justifying the price increase. It does not make sense given what their service actually does. It feels very much like every startup I’ve worked with after aggressive investors get involved. They expect additional profit. They best way to attain that without actually providing any additional, meaningful benefit is to boost subscription prices with some handy-wavy mumbo jumbo about server costs, etc.

These prices are going up industry-wide, that’s true. But not by that much. And not for a service like this. I’d happily be proved wrong, but I don’t expect that level of transparency from Trakt anymore.

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Not only are they using only a tiny fraction of the bandwidth of these streaming services, they do not even pay for any of their content. It’s all just grabbed from TMDB and what us users supply. There is literally no way on God’s green Earth that trakt VIP is worth the same as a streaming service. That other user is delusional.

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