Plex Scrobble season 2

Trakt Questions & Help
1

Here’s a new one,

I had problems with Plex scrobbler not adding shows and movies that I had collected to Trakt, finally after a Plex upgrade that was solved.

However the scrobbler does not add the metadata to the newly collected item (If it’s digital, the resolution, the sound codec used and the number of channels) and to make matters worse, if I’ve already added the item manually to my collection, it marks the item correctly collected at the time it entered my Plex catalog , but removes the metadata information I had entered.

This is with Plex server version 1.31.1.6716 (plex web version 4.100.1)

Since I use that data to decide if i should upgrade a given item (if the data is not present and/or a better item happens to be available, I upgrade), I’d rather the scrobbler entered the correct info, or at the very minimum, if the Plex server does not send it anymore, that is does not erase my manual editing :slight_smile:

2

mpph i Have the explanation here i believe…
I used https://webhook.site to examine the payload and:

{
    "event": "library.new",
    "user": true,
    "owner": true,
    "Account":
    {
        "id": xxxxxxxxxx,
        "thumb": "https://plex.tv/users/XXXXXXXXx/avatar?c=000000000000000",
        "title": "xxxxx"
    },
    "Server":
    {
        "title": "DESKTOP-FCTGGBB",
        "uuid": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"
    },
    "Metadata":
    {
        "librarySectionType": "movie",
        "ratingKey": "61464",
        "key": "/library/metadata/61464",
        "guid": "com.plexapp.agents.imdb://tt0057051?lang=en",
        "type": "movie",
        "title": "Rob the Bank",
        "librarySectionTitle": "Movies",
        "librarySectionID": 5,
        "librarySectionKey": "/library/sections/5",
        "summary": "",
        "year": 1964,
        "addedAt": 1677667271,
        "updatedAt": 1677667311
    }
}

It seems the resolution and sound codec information is not present anymore in the payload; So I’ll see what they say on the Plex side I suppose :slight_smile:

3

The metadata was never part of the web hook that I know of. That would be great if Plex started sending it and we’d for sure use it though.

4

Now that’s strange, because for about a couple years I had that metadata sent. Every time I collected an episode or a movie, it was sent to Trakt along with its resolution, sound codec and number of channels. Possibly, because I had the webtools+trakt plugin in addition of the scrobbler then ? Then came “the crash”, scrobbler stopped scrobbling and only started again after I did a fresh reinstall of all plex system, removed all plugins, and re added the webhook.

That was sure time saving when i didn’t have to manually edit this information :slight_smile: