Short description of the issue My VIP membership has lapsed. I keep receiving ‘Fix your Plex media server connection” emails. However, without VIP I cannot change the plex sync settings to turn this off so I cannot stop these emails.

same, 20 emails in as many hours about it.

I am having this issue too, I have had 41 emails in 20 hours about it,

Still getting emails Anyone find a way to cut this out Or how can we reach someone? New to forum life… Update: Sadly have resorted to blocking trakt in emails.

Thanks for looking into this. But it’s not working for me. When I click ‘disconnect’ on the ‘Plex Sync’ page of the advanced settings page nothing seems to happen and I still continue to receive the email notifications. In the browser console I see [CleanShot 2026-03-26 at 21.28.25@2x] If there…

Plex Sync - can't turn off if no-longer VIP

Trakt Questions & Help

kcador (Kevin) March 25, 2026, 4:15pm 7

You should now be able to turn off Plex Sync (even if you are no longer a VIP) via app.trakt.tv/settings/advanced.

Let me know if you have any other issues.

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Plex Sync - can't turn off if no-longer VIP

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