Please contact support by sending an e-mail to support@trakt.tv and we can help you with that.
I subbed to the VIP tier in June of 2023, but had to cancel, due to some money issues during the summer that I don’t really wanna get into right now.
Finally cleared everything and was hoping to sign up to the service tomorrow (new cheque date) and keep it from now on.
The new price, however, is a little steep for me (and I missed the deadline announcement too…
Been with the website for quite a while and would love the chance to sub to the $30 tier once again if I could, but if not, at least I get to enjoy the website as it is.
Thanks for everything you do, @justin and company
You should email support@trakt.tv and see if they can do anything for you considering you.
That I did. Hopefully it will work out for the best. Thanks for the tip
I love Trakt and have no issue with paying for software to support it at the right price (have been a VIP for years).
I left auto renew off and its now $60, I could contact support to get that fixed, but things are a bit tighter this year and really the only reason I have VIP is to get no ads and support you guys.
Maybe you should consider a tier that is just ad free for $20-25 a year?
Have bought it since 2020 for 30$. Don’t like to have auto renew on stuff and rather do it manually every year and now would have to pay 60$. Sadly way too much, 30$ I could pay.
Well shoot…just discovered Trakt and could really use the Plex scrobbling feature…but there’s no shot I can justify $60/year when that’s my only major use case. I get that everyone gets their own value out of it, just chiming in my 2 cents that seems super steep. Wish there were some sale and/or other tier options
I rarely watch movies and TV shows. Still subscribed to Trakt VIP for 3 years to support the development of Trakt, because I think it is an amazing site.
Sadly, I let my subscription expire, both due to financial reasons and because I didn’t watch anything since January. I recently came back and noticed the hefty price increase, at this point it’s unfortunately no longer worth it. No way I’m spending $60 a year for the few movies or TV shows I watch every year. Also, not a huge fan of the rebranding
Will current vips have any discount? 60€ is too much for me to support this site
Already answered above:
When did you get VIP?
January 2023
Your existing pricing is only there if your VIP is auto renewing. Please contact support for more direct help.
Hello Justin,
I’m VIP since 7years but the price is 60$ for me… How to renew with my previous price ?
answered above:
This might be a bit obvious, but… where is the link to contact support?
I keep searching and i’m not finding it
Thanks, mail sent to the support… hope it will be resolved before my end of subscription in 5 days…
Will there be any black Friday sale?
Was just about to finally subscribe just to support, but $60 is a bit steep for me as I doubt I’ll make use out of anything except year in review