Unable to comment

Trakt Questions & Help
, , , ,
1

Short description of the issue

Detailed description with additional context about the workflow

  • I am following the directions of “at least 5 words” but when i try to submit it returns an error. See screenshot. I am using an Android, however I also tried logging in from my computer (Mac/Chrome) to comment and i got the same error. I am a TV Time app refugee. I imported my data following the provided instructions.

Screenshots and other visual aids

:label: Tag your post with new and/or classic, along with the platform (eg: iOS, android, web) to help us assist you faster.

2

Hello, try logging out and in again → see if this may help first.

3

Thanks for the response. I tried the logout method. I am still getting the error.

4

it might not like the emoji in the text, but if you are a new user coming from TV Time for example, they limit the ability to comment or leave reviews for new accounts to prevent spamming

5

Thanks @otakunet21 I am coming from TV time. Do you happen to know if there is a specific amount of time that needs to pass before I’m able to comment?

6

the only post i remember seeing is from back in 2024 it just said a couple/few days and wasn’t super specific. the OP in that thread said it had already been 3 days and they still couldn’t post so based on that i’d say between 3-7 days before you can comment

7

Great. Thanks!

8

I’ve been on here a few days now and same problem. I just tried commenting on an episode a few minutes ago and got the same message. I’m paying for Vip so this is frustrating.

9

I was actually wondering if not having VIP was the reason. Ok good to know.

10

@Sveltelady23 the only reason I got vip is because the free version stopped me from adding anymore shows. I am manually entering everything because I couldn’t get my data to download from TV Time. So far though idk if the $6 a month is worth it I understand the app going through changes and a huge amount of people likely switching over. However if I’m paying for something I expect it to work fully and from the moment my money is taken. I’m going to give it a few more days as manually transferring everything was super time consuming and I’m still not done. But it’s frustrating for sure.

11

:100:

Im just hoping all of the issues are caused by high traffic while people are transitioning and will smooth out. I really liked TV Time and its a bit frustrating to lose all the ratings and comments I made. And definitely not worth it to pay if there are still problems.

12

@mike.d Is it perhaps happening due to a typo in the URL? (“apiz”)

image

13

@CanePlayz the error message shows up when I try to comment from the trakt app and when I’m logged in online (Chrome). If it is a url error, I’m not sure how its getting that particular url name because I didn’t access it that way.