VIP account, but locked out?

Trakt Questions & Help
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1

Short description of the issue

  • My trakt app seems stuck on a certain page

Detailed description with additional context about the workflow

  • I am a VIP member. It no longer seems possible to use the app. I think a logon issue. Login in and browsing via webbrowser is ok.

My email to support@trakt.tv returned with a message that my email is disabled.

Screenshots and other visual aids

:label: Tag your post with new and/or classic, along with the platform (eg: iOS, android, web) to help us assist you faster.

2

I came here to see if someone else had the same problem! I rebooted my phone and after that I was logged in again. The app doesn’t recognize my VIP membership tough!

3

This was a bug that was fixed (server side) a few hours after you reported it.
Thank you for reporting!!