Where can I download the invoice/receipt for my subscription?

Can we have a link to our Stripe subscription in the VIP subscription page? While that is not available, I need the invoice/receipt from the last payment, where can I get it?

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Stripe should have automatically emailed you a payment receipt, but I just asked them to send another one. In the future, we just handle this as a support ticket and can send it to you that way.

Didn’t get anything from Stripe by default, but I got this one you sent me. Thank you.

I also did not receive any notification before or after my recent VIP renewal. Maybe there’s a systemic issue. Personally, I would prefer to get a notification a week or so before the charge goes through, just to know to expect it.

I also need an invoice and did not get one by email (paid via Stripe and credit card).

Stripe should auto email. I manually asked them to resend the email receipt.

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Hey @justin. I’m having the same problem this year. I got charged today, but I didn’t receive any Stripe email with the receipt/invoice.

Please email support and we can re-send the email from Stripe.

Hi !
Please can you send me Invoice ?
THX

support@trakt.tv

Hi,
I sent a mail to support several days ago and I’m still waiting :wink:
Can you help me ?
Alex

Have some patience :slight_smile:
Im sure they’ll get to it, but it’s the weekend now.

Hi, Still nothing :sad_but_relieved_face:
Thanks for your help

Yeah, that’s a long time to not get a response. I am going to tag @support so that several people get notification and hopefully someone gets back to you (if they haven’t already).

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Hey there! I don’t see an email from you in support, can you send me a dm?

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