Can we have a link to our Stripe subscription in the VIP subscription page? While that is not available, I need the invoice/receipt from the last payment, where can I get it?
Stripe should have automatically emailed you a payment receipt, but I just asked them to send another one. In the future, we just handle this as a support ticket and can send it to you that way.
Didnāt get anything from Stripe by default, but I got this one you sent me. Thank you.
I also did not receive any notification before or after my recent VIP renewal. Maybe thereās a systemic issue. Personally, I would prefer to get a notification a week or so before the charge goes through, just to know to expect it.
I also need an invoice and did not get one by email (paid via Stripe and credit card).
Stripe should auto email. I manually asked them to resend the email receipt.
Hey @justin. Iām having the same problem this year. I got charged today, but I didnāt receive any Stripe email with the receipt/invoice.
Please email support and we can re-send the email from Stripe.
Hi !
Please can you send me Invoice ?
THX
Hi,
I sent a mail to support several days ago and Iām still waiting
Can you help me ?
Alex
Have some patience
Im sure theyāll get to it, but itās the weekend now.
Hi, Still nothing
Thanks for your help
Yeah, thatās a long time to not get a response. I am going to tag @support so that several people get notification and hopefully someone gets back to you (if they havenāt already).
Hey there! I donāt see an email from you in support, can you send me a dm?