Yeah, I apologize for the slow or lack of responses on the syncing issues. I’ve been swamped with some other higher priority tasks and I need to set aside some dedicated time to get through my support tickets. There are a lot of variables (what service, your region, using VPN, etc) with the syncing that makes it a slow process to troubleshoot.
For now I have removed all sync services from my account. The feature is simply too buggy and while that can be expected because it is still in beta, the lack of response to questions on this forum leaves me wondering who I am testing this for.
I understand that Justin has more things to do, and I appreciate his efforts, but as Frank42 said I would expect there to be more people from Trakt involved in this. It should not be a one-man show.
I will try the sync service again when there are more resources available to fix the issues.
How do you connect Apple TV if it’s via an Amazon Subscription, or will the Prime connection also pick those watches up?
I assume this will all sync under the Prime connection, but I haven’t specifically tested this myself.
Valid comment, but I currently own this task and am the engineer working on it. I had a good chat with Younify yesterday about some of the outstanding bugs and we’re working to find fixes on their side and our side.
Later this week, I am hoping to get through some of the private support tickets related to these issues. This main thread is honestly hard to parse through and debug individual issues.
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Hello,
I am new in this service and I have a problem syncing Disney+ in my account. When I login and press my profile, I am just stuck there like i am browsing the library. I am not getting any confirmation that the link has been completed. This is only a problem for Disney+.