I do not see any history information for two days now

Trakt Questions & Help
1

For two days now, I do not see any history information. I can’t view what episodes I have watched previously or what movies I have seen. Only ‘Year to date’ and ‘All-time stats’ are working correctly.

Is this something that is fixed in the update of 27 September 2020?

2

Are you using an app to send Trakt what you’re watching? If so, please try reconnecting the app with your Trakt account.

3

No, I use the website.

I still do not see:

  • From a show how many episodes I have watched.
  • From an episode if I have watched it.
  • On the homepage, I can see in the up-next-to-watch that there are episodes colored red.
  • On the stats pages, I can see the totals.

If I add an episode or movie as seen, it shows as seen.

I downloaded the trakt.tv testflight demo. Thinking about it, since then, I can’t see the view stats. Is this possible?

4

A very strange thing, this is…

Trakt is working fine on:
Chrome Canary v87.0.4275.0 (x86-64)
Safari v14.0 (15610.1.28.1.9)

The problem only occurs on:
Chrome v85.0.4183.121 (64-bit)
even after all cached images and files were deleted.
I am glad the data is still intact. I think it will work out in the end. Still, this never happened before.

5

It sounds like the browser data needs to be refreshed. Try doing that at https://trakt.tv/settings/data and see if the Chrome browser starts working again.

1 Like
6

Yes. That worked like a charm. You’re the best :slight_smile:.

7

Ok cool, glad that worked!

8

Thank you for solution. Just wanted to chip in, that I had same problem (and same solution worked).

I just wanted to add that same problem appeared on Firefox (so different browser engine).

(also I think I had it for more than 4 days, but I’m not sure because lately I didn’t watch anything, so I wasn’t on Trakt often)