Hello Trakt team,
I’m experiencing several issues after importing my TV Time data using the official GDPR ZIP export tool.
I created a new Trakt account and imported my TV Time data using the official importer. The import completed successfully, but there are multiple inconsistencies in the resulting history.
Main issues:
- Incorrect watch dates
Many episodes are marked as watched on their original air date instead of my actual watch date.
I have verified that the TV Time export (tracking-prod-records-v2.csv) contains correct timestamps (watch_dateinsidemost_recent_ep_watched), so the issue seems related to how the import processes these values.
Example:
- Series: Heavenly Ever After
- Season/Episode: S01E12
- Watch date in export: 2025-08-29 08:59:57
- Trakt result: marked as watched on air date instead of actual viewing date
- Missing episodes affecting completion status
In several TV Time shows marked as completed, the last two episodes are missing from my Trakt history, which results in incomplete series status on Trakt. - Missing rewatch data
Rewatches are not being imported at all, even though they are present in the TV Time export.
I would really like to use Trakt as my main tracking platform, but at the moment the imported data is not reliable.
Could you please check if this is a known issue with the TV Time import tool or if there is a problem with how certain fields (like watch_date and rewatch data) are processed?
Thank you in advance.