I thank you very much for this feedback 
So where do i start with the new LITE UI. I feel it might be made for mobil and not for desktop, Witch do make it kind of off clunky to use on desktop. And missing much information you have in the good classic UI.
1: No easy to see indicator that you have VIP or how long you have been a VIP. as you can in the classic.
2: No stats thatās easy to see. Like how many plays , rating , hrs watched off movies or tv shows.
3: The calendar is clunky and at least needs month and week view.
4: Feels like a big downgrade also when going true discover, Since there is no filters or ways to remove things u dont want like u can in the classic.
5: Top icons Media , Shows , Movies needs some kind off indication what they are, other then needing to click on them to find out. On desktop you have no idea what they even are unless you click them.
6: Where is the media progress ? and History , Rating history and such ? feel so much that the classic have is just gone. what makes trakt great.
I also feel like this is horrible on desktop as others have said.
25 Likes
If you are planning to restrict some features (because i cannot see some of them on lite) i prefer the old one. New interface doesnt seem newer or stylish.
11 Likes
Hi @kcador, I provided some feedback on the Beta Android app yesterday. Thank you for the quick update removing Watchlisted items from Continue Watching. It helps. I think a lot of the feedback you are getting on the Beta Android app also applies to the new site, since the design is so similar, so hopefully it helps with improvements across platforms.
A few other things missing from both:
- Indicators for Series Premiere, Series Finale, Season Premiere, Season Finale
- Filters by streaming services, and ability to hide completed, not completed, etc.
- Numbers, stats: # of shows in progress, # watched, # of items on my watchlists, etc. This is the only way to verify that 3rd party apps are fully in sync and you are not missing any of your content
I think part of the fear here is losing the very robust tracking mechanisms that the main/old site provides. I think your userbase is probably largely made up of hardcore media consumers who value and want a robust tool beyond lists. We like to tinker with our filters, seeing how many items we have, managing dates, streaming services, and so much more, so even though I understand the new site and apps are still maturing, I hope you will find ways to incorporate all of these robust tools including all the stats, sorting, filtering, fading, hiding, etc. I want to believe we can go with new designs as long as the powerful tools we depend on get incorporated. Most, if not all of them. I see Trakt as my efficient and dependable mega database for my media consumption, where I can organize and see all my data, much more so than just to browse through stuff, and I can only imagine a lot of your users see it the same way, so I am inclined to think some of the rejection may be related to fear that we will lose all this robust functionality in lieu of a streamlined design with fewer bones.
I want to stay away from insults and attacks, and rather try to provide some constructive feedback that hopefully conveys the message of āplease donāt get rid of the current site until the new one is as robust and complete in functionality and feature parityā. A watered-down Trakt is not what power users want.
Thank you!
23 Likes
I canāt see more than my watchlist and 4 of my lists. How do I see all of my lists on the web? I canāt reorganize the order of the movies in my list either.
4 Likes
I think Trakt Lite will make many powerusers unsatisfied.
Seems like Trakt is aiming at a new audience.
Feels like a generic streaming site. But that is not trakt. Itās something else entirely and the generic streaming users wonāt be interested in the stuff trakt does offer.
Trakt Lite offers some pretty looks. But function over looks ftw.
20 Likes
This new experience is awful for me. I hate the horizontal structure. It takes up more space and makes it extra work to get to the up next shows I want to interact with. The lack of the calendar sucks. I use that all the time. For instance, there is an anime I watch on Fridays. The episode that airs is one ahead of what the calendar says. I am not going to fight with users on TMDB over what the current episode is. I just assume if it is off that it has something to do with how it aired in Japan versus here. That being said, I would hop in the calendar, pick the episode that was already marked as watched, click to the next episode and track it. Now there is no way to easily get to that episode without doing a search for the show. There is also now a big watchlist section for movies taking up a bunch of the app screen. I donāt use this site for movies. I would prefer to shut it off completely. But at least it wasnāt taking up space in the past. The combination of activity with other users and my own activity now being tabbed is also terrible. I look at both regularly and it was nice to scroll down to see mine then scroll a little more to see the recent others. Now I have to click to get to them. Continue watching seems to be messed up a bit too. I am seeing a combo of shows that I dropped, shows I am actually watching, and shows in my watchlist. If I need to clear my watchlist, fine, but why the hell am I getting one or two random shows from my dropped list? I have been using this site for 7 years as a VIP member. If this is going to be the standard moving forward, I think I am done with it. It sacrifices all the usability of the old style to make things look more modern. Iāll take usability over looks any day. I am an Android user, so am referring to that with regards to my comments.
10 Likes
Also, did the new version just totally get rid of ratings? I rate everything and use them to remember how I felt about stuff. I also use the ratings to sort genres to remember my favorites. If there is a way to rate, it certainly isnāt intuitive at all. And I also donāt want to have to click into a second screen to do it. Sometimes I will read a review of an episode that makes me think different about my experience. In the past I could just scroll down to my recent, find the episode and update the rating there. It doesnāt even show what my rating is now, let alone let me change it.
Are there no settings in the app anymore either?
8 Likes
I canāt figure out how to get to the view I want to see the most.
I want to see the shows Iām watching without the watchlist items and have it in order of release date. There is continue watching but that has the watchlist and is sorted differently.
This is the main view I use and I canāt find it anywhere.
2 Likes
Weird, my calendar doesnāt say itās April 1st.
If this ānew Traktā is meant to be an eventual replacement for āclassic Traktā, itās either way too early to be calling it the ādefaultā Trakt experience, or Trakt is going in a direction where every single feature I use has been removed. New Trakt is completely unusable to me; if Classic went away tomorrow, Iād have to find another service.
Progress, Library, Calendar are all completely missing. Filtering options are incomplete, and sorting options arenāt there at all. No links to TMDB, etc., no way to report content that needs to be fixed on Traktās end. The horizontal scrolling doesnāt work on desktop (Chrome), making some content completely unaccessible. [edit: sorry, I misspoke .. but that itās taken this long to figure out you have to hover the mouse over the thin invisible scroll bar says something about the UX decisions being made] Clicking into a section like ācontinue watchingā presents an overwhelming wall of tiles, and is just generally less useful than the existing Progress page.
13 Likes
Oh, good that there is a thread. I just āexperiencedā this modern trakt and Iām in disbelief that this is now the enforced app default.
I really donāt understand how little the developers behind these seem to get what matters to most trakt users. I want to discover content and no, I do not want to discover it by checking some trend list or by checking what my āsocialā circle is watching.
I want to use the smart advanced filters, the feature that got me to pay for Trakt.
And what does your new standard offer, after about two years in development? Not a single filter. I canāt search what my streaming services offer. I canāt filter by ratings. Heck, it seems that I canāt even filter out content that I already logged as watched on Trakt. Pretty please, make this āfutureā make sense.
The search function is a great example how pathetic the current state of this app is. It shows you the most popular searches but only allows you to search by name. Thatās it. The most basic and rudimentary search possible. Functionality seems irrelevant but we must see whatās popular and trending. Anywhere, at every opportunity. Thatās all that matters, for the modern Trakt.
And contrary to your claim that āTrakt Classicā remains and is stable, I reported three weeks ago that 4 rating filter options were broken. Meanwhile most got fixed, metacritic is still broken though.
Since the price increase controversy I pretty much gave up on providing suggestions and feedback. But could you guys at least not mess with the features I paid for, before my VIP subscription runs out? I honestly donāt care anymore what happens afterwards.
P.S.
Writing replies on this forum via tablet is a pain in the ass. Small window, scrolling is a struggle.
18 Likes
I mean, I get some shitty email every Friday from the site with info I donāt give a damn about. Maybe they could have a newsletter for features/changes/etc. instead. Or maybe they can just force us to go try and find what is happening whenever it is happening. What do they care at this point?
7 Likes
How do you mark something as watched that hasnāt aired yet. For example some shows release early on streaming platforms vs linear but I donāt have the ability to to mark them as watched on the new experience.
Alr so where is the history page on the new one? and why is the profile page so lacking, the UI looks ugly too, why is it orange? why is my banner black and white. I pay for VIP to make my stuff look nice. This is ugly.
Edit: I found the History- Iād rather it be on the profile and not the homepage like normal trakt and Iād like to have the time on it like what date and time I watched what, instead of āTodayā, āYesterdayā or āLast Tuesdayā itās too smooth brain and does not serve the purpose of tracking
19 Likes
When I click upcoming schedule next to my shows, why do I need a floating calendar top left when the main page also shows the date of the shows? The floating calendar is taking up unnecessary
Iāve also previously hidden shows. Theyāre appearing in my upcoming schedule. Why? How do I hide them again? I canāt see an option to. This is also applicable to start watching
The use of a tick next to my next episode to watch is very confusing to me. My brain interprets a tick something as completed. Therefore, Iām inferring Iāve watched it. But a cross suggests otherwise.
Where is progress? And Iāve recently found and started to use upcoming to show me new shows I wasnāt aware of, or series restarting. I canāt find those either.
horizontal scrolling is dreadful. It seems never ending.
on the movies tab, it has a continue watching. Whatās this for? Will it show sequels I may not have been aware of but Iāve watched something previous Iām the series? For example, Iāve watched alien, will it suggested aliens alien3 etc?
Iāve only tried the site for about 15 mins so these are rudimentary pieces of feedback. Iām not a hardcore user and donāt use lists etc. I mainly track what Iāve watched and whatās upcoming and that feels clunky in the new website
Where is my history?
15 Likes
The new UI is god awful. Cluttered and an eye sore. All the settings have been simplified or removed. I used to be able to customise the extent of spoilers and posters etc, now thatās all been done away with. Even the ratings have been dumbed down to a 5 star rating system rather than 10 points system.
What Iāve loved about trakt for the past 10+ years of using it is that it has so many advanced features and pieces of data. Other platforms have never been able to compare, always having much more simplified data on display and settings to choose from. With this change, the things I love most about Trakt are being stripped away from me. This is butchery of a service Iāve cherished for a decade and gone out of my way to recommend to literally everyone I know. I donāt know if I can even continue using the site if this is going to be how it is going forward. Iām genuinely so upset by the direction this is moving in. The price raise was a pain, but Iād have probably kept paying because I loved Trakt. But if Iām going to be using a watered down version, then I wonāt love Trakt anymore.
We canāt even rate seasons anymore. Only episodes and shows. The season ratings are gone. I donāt mind going from a numbered rating system to a star rating system, but keeping it 10 points is a must. Without half-stars as rating options, you are quite literally butchering your rating system and spitting in the face of long term users.
25 Likes
Another thing. If I search a show, I have to click on it to see if Iāve seen it already. The old site gives me a nice tick bottom left to indicate Iāve watched it. No extra clicks.
This is forcing extra pages to load unnecessary for the user and servers
7 Likes
Trakt member for 14 years, most of those as VIP. I even invested many hours of my life doing some free work for Justin when Trakt transitioned from v1 to v2 - such was my love of this product. This is literally a product I have invested decades of my life in and used on a daily basis.
Been watching in the background last couple of months feeling a growing degree of distaste with how the current Trakt Team has been treating some of their most loyal users - I had been thinking about leaving for a while, my VIP expires in May, I thought I would stick around until then and see how things go. With this recent announcement I have just had enough.
Think you should spend a bit of time reflecting on why so many of your most loyal users are so angry and frustrated and disengaged and moving on to other services.
So, so disappointed and will be sad to leave.
23 Likes
I cancelled my renewal of VIP today. This is a step too far. I have been fine with working through other stuff over the years, but this is totally unusable to my needs.
16 Likes
