New UI loading as you scroll

Trakt Questions & Help
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1

The new website is continually loading items as you scroll down. Why would this be changed when before, it worked perfectly, like any normal website.

2

What you’re seeing is infinite scrolling. We switched to this approach for a few practical reasons:

  • Performance & scalability: loading smaller chunks as you scroll is significantly lighter on the servers and faster overall, especially for very large libraries or lists.
  • Consistency across platforms: the old website used a lot of shortcut that led to edge cases and caused issues behind the scenes.
  • Fewer hard limits: pagination used to look simple, but it often hid technical limits that couldn’t be worked around for API users and for our mobile apps.

That said, we know infinite scroll isn’t everyone’s favorite and it does feel different from what was done before.
Can you share what specific view you’d like to have improved scrolling on?

3

My issue is I can’t scroll ie I want to click on Criminal Minds s8 episode 8 but I can’t get to it. If I click on the right here & scrolling across like any other website, it doesn’t move anything across. I want to get over there where I have pointed pink arrow but I can’t.

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4

there’s a tiny scroll bar that appears below the episodes so you can move over or you can use your mouse wheel by holding shift and scrolling

5

Yes I just found the shift / mouse scroll wheel as well but that defeats the purpose of the scroll wheel. We just want to scroll DOWN not across dont we

6

yeah i don’t like it either. if click and drag worked i’d use that no problem

7

lmao, the scroll bar is completely invisible unless you’re hovering over it. What a horrible design

8

its designed for mobile so that makes sense. they’re already working on a vertical UI for desktop based on their feedback/roadmap

https://roadmap.trakt.tv/p/add-a-vertical-uiux-for-the-v3-web-for-desktops