So where exactly is this now? I tried using Plex Sync a year ago but it was way too buggy and I figured I’d give it some time and come back to it. Are people now using this over the webhook or are there still too many issues with the synch and people are still sticking with the webhook?
It was running reasonably smooth for a few months. Last three to four weeks or so it needs constant disconnect and reconnect to keep it updated. It fails after about 5-6 days on average for me and seems to do this more if a new series is added and at the same time added to Plex’ Watch List.
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Not working on my side
It says it’s connected but nothing changes on plex settings …
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Ever since the new V3 update and a new home IP (unrelated changes, but happened at the same time), I can’t access my Plex settings.
It shows the following message, full screen, without letting me even try to change anything.
Trakt service unreachable
Trakt can’t reach this Plex media server.
My server is fully accessible from the outside
Since the V3 rollout, Plex Sync stopped working for me. And I’m getting the same “Trakt service unreachable” error message mentioned above, since the V3 update, when trying to load Plex settings. In the few seconds before the error message came up, I was able to Disconnect from my Plex server - after reconnecting, the error came right back. It simply tries to load and then the “Trakt service unreachable” message pops up, with no option to troubleshoot or re-sync or do anything, other than reload the page, which produces the error again, rinse & repeat…
On my side this is still working, BUT with a really annoying bug: some other plex user activity gets synced, while I properly chose the user to sync
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It’s now also completely impossible to have any idea what you might be undoing after a Sync because unlike the way it was in V2, there’s no way of seeing what item was added, or what wasn’t.
This is an issue that’s been open on the Github for 4+ months so I can only assume this is intentional at this point.
The skipped and paused items are available to see now, but the added items aren’t yet. I am looking into adding a filter to the history page to return only the items for a specific sync (plex, younify, etc)
Justin: why was this new version forced on the user base with little warning, without the option to toggle between the two, and seemingly with less ability to customize? and clearly it’s repetitive work for you now, to add features that already existed in v2!
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Would it also be possible to finally enable the filter / search on our library?
If we utilize the suggestions / trends etc or recommendations it’s now completely impossible to see if we have something in our Library already.
As it stands it serves no purpose any more.
FWIW Plex Sync hasn’t been functioning at all for me as of late. I’d given it a few days rest to see if it would catch up and restart but it didn’t.
It was missing additions to the Library, missing plays, missing additions to Watch List.
I’ve tried to go back to a combo of Plex Sync and the Webhook for certain items but that’s not functioning either.
The thing is I can’t even add anything to it, so it really isn’t helpful at all now. It also appears you’re the sole person handling Plex Sync which isn’t reassuring to say the least considering your obvious commitments to other aspects of Trakt.
Can we at least get some kind of roadmap for what the goals are for Trakt as regards the handling of the Library and items like Notes so we can decide whether to just throw the towel in considering it’s gone from 99.9% automated accuracy to <25% at this point.
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we can’t open: https://app.trakt.tv/settings/plex?mode=media , redirected to the login page
Hello, is it possible to see content that I add to my watchlist on Trakt in my Plex watchlist?
One suggestion for deduplication: Trakt knows the length of a media item (episode, movie) from somewhere (Plex or TMDb). So during sync, if I have two watches within, say, 90% of the media runtime, why not collapse them into a single watch?
Now whether it should be the oldest or newest, I’m not sure. Personally, I may start watching, pause for a day, then resume some movies and TV shows for various reasons. But it seems straightforward to say that it’s impossible for me to watch the thing twice within the thing’s own runtime. The 90% (or whatever is decided) is for people who skip credits who may still watch the same thing back-to-back.
Plex sync is available for free users as of today. You can configure 1 server with a daily refresh for free. If you’re VIP, you can sync multiple servers with an hourly refresh.
I’ve tried to enable this for my server and the connection seems to be there. But I do not see any updates in trakt, it only says “syncing”. Is there any place I could check if everything is working?
I am still tryng to understand why my single plex movie library gets synched for few movies like a plex library and the whole rest of as a custom library, i had this problem since day one despite i tried multipled times resetting connection and everything i could think of, i only found one recent post describing the issue but no if fix or explanations
Just tried this out and it’s added a bunch of duplicates of manually tracked media. Is there an option to make it so it only starts syncing “new” watches? Otherwise i’ll have to manually delete 1000s of entries, or delete all duplicates entirely and lose things I’ve actually watched multiple times 
Hi,
You should be able to undo your sync that caused this issue here: Trakt Web: Settings
That should remove all the data that was added in that sync.
If you want, you can export your data before doing that at: Trakt Web: Settings
Hi, thanks for the response!
So just to confirm, future syncs will ignore the “undone” tracked media if I do that? Don’t want to switch it back on and then see everything back again 