Greetings,
My name is Raúl. I’ve been using Trakt since 2015.
I’m someone who genuinely loves improvement. I’ve been an early adopter and beta tester in many projects over the years, not just out of curiosity, but because I build things myself, from both a technical and business perspective.
Trakt has always been, to me, one of the most powerful yet simple tools any cinema lover could ask for. The integrations, the ecosystem, and the evolution over the years have been incredible. I’ve recommended Trakt to countless people for almost a decade.
That’s why what’s happening now feels so difficult to watch.
The statement that the new experience “supports the core workflows most free users rely on” does not reflect my experience at all.
At one point, I logged in and couldn’t perform even the most basic actions:
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filtering watched content
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fading watched items
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separating movies and shows in large lists
These are not edge features. These are core behaviors built over years of use.
What concerns me most is not just the changes, but how they’ve been introduced.
This feels less like an evolution and more like being forced into a beta version without choice.
I fully understand the technical reasoning behind moving toward a unified, cross-platform codebase. I know the complexity behind that decision. But the way this transition is happening is breaking trust with long-time users.
Many of us would have gladly helped:
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through an opt-in beta
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through a gamified testing phase
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or by giving early access to VIP users
Instead, the current approach makes it feel like the existing, stable experience is being replaced before the new one is ready.
After 10 years without ever considering alternatives, I found myself exporting my data and testing other platforms in just a couple of days.
That alone should say everything.
This is not written out of anger, but out of concern.
Trakt is not just a tool. It’s a platform that has connected people, built communities, and created habits over more than 15 years.
Please don’t let that be lost in the name of progress.
There is still something incredibly valuable here.
And many of us want to stay.
— Raúl