100 limit? Thats crap. I’m am off then as the site is now not fit for purpose!
But lots of posts from users that have never posted before. Not surprising though.
100 limit in Collection? How many users are under 100 items?
Why not do like some other services and gradually increase the limits?
Something like, new accounts get 2 lists of 100 items, but every year you get another list and they all can contain 100 more items. This way you limit spam from new accounts, but the existing users are rewarded for using your platform, instead of pulling the rug from under our feet.
You could even gamify this further by not counting lists that are above a certain like threshold in these limits. This way users are incentivized to create high quality lists for others, and when they do they are not punished for helping you fill your website.
I’ve been using Trakt for 5 1/2 years, if you don’t reverse this ludicrous restriction on lists I’m off somewhere else. Simple as that.
I just see the last release note:
- Reduced List and Item Limits: Free users will see a reduction to 2 personal lists up to 100 items.
- Watchlist and Collection Limits: Free users are now limited to 100 items in their watchlists and collections, down from previous limits.
Is this the logical move? I need to understand this…
As a veteran of the platform when I saw that note I ran to the forum right away, my first post. I have been on the platform since December 4th 2016 and as a veteran of the platform I think it was not a wise decision, especially on the points I mentioned above. I was already concerned about the issue of list limits and the maximum items they can contain, so I was carefully selecting the best, because I know one day I will reach the limit. This happened when Trakt limited it in the past and now you have taken a much bigger leap. I can’t even add to the watchlist (default list), because I have over 100 items, this has given me a headache. In my personal case, I can’t afford to pay VIP, I would like to, but I can’t.
I feel like I can’t add anything to any list anymore, and I just can’t, because I have over 100 items and now I have a major headache and don’t know what to do.
Please, reconsider going back to the way it was before.
I never complain about Trakt decision before, but this change just killed me and probably other veterans free users too.
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The logical move would be for new accounts to have that restriction (new limits), but not accounts that are 1 year old or older. If they are not abusing the system, then you are punishing the veterans of the platform who helped you grow it, especially the non-VIP users. Now, what? The platform for non-VIP is no usable. I saw a serie that I wanted to add to my list and then said that I already reached the 100 items… my face: -.-" Even the favorites are limited, because I have more than 100… this is just no sense, really.
People who are going to reply me, “it’s free you can’t complain”. Well for those people I have to say that nothing is “free”, if you didn’t know that already, you should know.
Thank you very much for reading me, long live Trakt platform (I hope).
P.S: Press the like botton specially the non-VIP users (VIP users also affected), so they can see the message, no just my message, all messages that make sense. PLEASE. Thank you.
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I agree with you on the ratings up to a point. But if people will flee away and amount of rating drops down, it will be more and more difficult to assess how bad/good something is.
I think bigger point is lists created by free users. There are many good lists (i.e. Oscars, Golden globes, lists based on reddit threads etc) and they will not be edited/maintained because their creators - free users - are now locked behind a paywall. These lists added value to the site for all users, free and VIP alike and now they’ll be gone.
Yep… now it went from something useful for me to practically useless… so question is, do they want to get rid of free users who view their advertisers on the site/app??
Because thats what will happen… if everyone keeps paying the “Randsom” then we might as well go back to PAID cable
This is the WORST.
Hi @Justin,
As a VIP member and app developer who relies on your fantastic API, I kindly urge you and your team to reconsider some of the recent decisions, such as reducing the number of personal lists and imposing limits on watchlist and personal list items.
Trakt thrives thanks to its dedicated community, and these recent changes will significantly impact the users who have supported and grown the platform over the years. I truly believe that focusing on converting free users into VIP members would be far more beneficial than limiting features for the free community.
Always grateful for your time, and I kindly ask that you reconsider these changes carefully.
Hate to be that person but if you expect to get watching history that way. And not just by asking for that, I don’t know if that’s the way to get it.
GDPR is about personal data.
Even names aren’t always personal data.
Now if Trakt would log you geolocation or something, that would be personal data. I doubt your watch history falls under that category.
Maybe it would fall under “what someone does or buys on the internet” but it seems a stretch. Thats more browsing activity.
See also:
//EDIT:
This is not an attack or anything. Just like prepare to be disappointed until Trakt of course reads between the lines and still send you watch history data.
Now if Trakt would log you geolocation or something
Yes, they already doing, when you create your account, your timezone (geolocation) is there, in the log, so GDPR law can be applied perfectly.
I hope, Trakt, go back with their decision, so I gonna wait. Because we put the trust with you, do not fail the users that growed up with you.
Without derailing the topic, a question for all those who’ve said they’re dumping Trakt and going to use Simkl, doesn’t that already have the same restrictions as regards lists, etc. at essentially the same price? In fact it appears to me Trakt is cheaper.
Not exactly. Simkl VIP (can be) more expensive at $70 a year, unless purchasing the $149 lifetime (which works out a lot cheaper in the long run), but lists can be had on the PRO subscription of $35 a year (or free if logging into Simkl at least 20 days in every 30). In fact, I have been doing this since the “we are thinking about reducing limits” by Justin, so I can already create unlimited lists there.
Unfortunately, Simkl is not as slick as Trakt and does not work very well for my usecase.
For clarity, I was not one of the ones that said they were dumping Trakt but I have been vocal in trying to get Justin to reconsider dropping the VIP price back to $30.
I think if he were to do that, even if only with a few days window, a lot of users would now bite and take up the offer, Trakt would be making more money, and everyone would be happy again. ![]()
Trakt has been very useful since I joined back in 2014, shame I might not be able to make use of it going forward ![]()
Collected items: 22100 / 22212. Now I can’t add to that as it is slightly over the new limit of 100.
Thanks for just over 9 years of good service at least.
Edit: 34,730 total collected items, 68% watched.
What was the previous limit for lists?
I want to give a peak behind the scenes and offer additional info related to the recent changes. Trakt is a small business, and we make decisions to help grow Trakt and remain sustainable for the long haul. Trakt has been around for 15 years and we want it to exist another 15+.
Trakt does not sell user data!
Trakt’s revenue is all from VIP memberships. I’ve seen a big misconception saying we sell user data. We don’t and its listed right up top in our privacy policy and I added this to the VIP page too. Many similar sites do in fact sell your user data and build their entire product around it. At Trakt, you are not the product.
We don’t have 3rd party ads
As of several months ago, we don’t serve any 3rd party ads and therefore have no ad revenue. The ad units you see on the website and mobile apps are in house ads, typically for Trakt VIP. 3rd party ads really suck and we determined the overall Trakt experience was more important than ad revenue.
Trakt team
We currently have 10 full time and 2 part employees. VIP revenue pays our salaries and also the server costs. The infrastructure cost required to run Trakt is quite large.
Your data is yours
I’ve also seen many mentions that we don’t allow your data to be downloaded, which isn’t true. The free Trakt API has always been available to get all of your data. There are also many 3rd party tools built on top of the Trakt API to help with this. VIPs get the extra convenience of automatic backups, CSV exports, and RSS feeds. GDPR requests are handled through support and we send you a zip with JSON files for all data in your account.
I added a new Data Export option, which is available starting today for all members. This is essentially a self service GDPR request. You can request your export every 7 days, and we’ll automatically email you the zip file. We limit the frequency since it takes some server effort to produce this export.
List limits
I will admit the initial announcement was too focused on the new free features while downplaying the limits too much. When making the decision to lower the limits, we ran the percentages and also sent out an email in December to test our theories. Here are some numbers based on our active members:
- 2.9% have a list with > 100 items
- 5.8% have a watchlist with > 100 items
- 5.8% have > 2 lists
Other notes
Here are a few other notes for common comments I’ve been seeing.
- There have been list limits in place since 2022, free users did not have unlimited items or lists.
- VIP pricing plans were changed in September 2024.
- Trakt is a healthy company and does not have a revenue problem.
- Additional regional pricing does indeed make sense.
Moving forward
After taking in the feedback, there are some good ideas in the forum and reddit comments that deserve a deeper dive. We will explore some these as we plan future updates. For example, expanding our regional pricing beyond India and Brazil to be more global makes a lot of sense. Figuring out something for the popular, free lists makes sense. We know the list limits suck for some of you, but we’re trying to normalize our features with all of the above in mind.
Well done for ruining what was once a good community. You made a great service, but you appear to have a poor outlook on your business and not really taken into account how it’s the community that keep you relevant. If your pricing structure wasn’t ludicrous and frankly outdated many people wouldn’t feel too bitter about this.
Bottlenecking people who already exceeded limits is an extremely poor move. Grandfathering existing users who have been with your service from the start is what someone educated in business would likely do, yet you’ve alienated a lot of people and made using the service almost impossible in some cases.
Those 2.9% that you say have lists with over 100 items likely equate to the majority of the popular lists out there. You can’t count every single user subscribed to your service in this because it’s likely only a small % actually contribute, the small % that you’ve alienated causing the community to suffer.
Judging by the comments in this thread, I start to (well, not necessarily start now, cause I was under the impression for a long time) believe that the tech companies took a great decision in selling people’s data (probably without the majority even knowing or actually understanding this!) and monetising over ads rather than ask for subscriptions.
In simpler terms, I think the average user would prefer to click “Accept all” without even knowing what he or she accepted, see a few ads, maybe have its data sent to advertising profilers for further tailoring across other websites and enjoy 1000 list items on Trakt. All of that instead of paying 5 bucks for it monthly.
I’m not here to give any advice (cause I’m definitely not entitled to), but once again - after reading the comments in this thread - maybe @justin you can start considering making money the “dirty” way in the business (by profiling customers and selling ads) ![]()
And I’m saying this as a VIP who had auto-renewal on, who’s happy with the old $30 subscription tier and who’s going to keep paying and supporting Trakt going forward.
