Freemium Experience: More Features for All with Usage Limits

That’s been for a while though, they moved all the medium info/help articles to the forum here too.

I think since it became public, and no longer vip-only.

And this dear friends is what’s known as Enshittification.

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I use trakt mostly because it has a plugin for flexget.
But lately I was thinking a lot how letterboxd seemed to be the place to be for movies and was too lazy to think about switching.
Congrats on the cap on lists: it was the nudge I needed.
See ya.

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I can’t recommend this site to friends with a watchlist limit of 100.

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So now I can’t use this site to effectively track my collection or watchlist? I also can’t make any lists? When are you removing the option to mark items as played? Terrible decision, I’m gone :frowning:

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While everyone is complaining about only the watchlist limit, I’m also salty about this -

  • Reduced List and Item Limits: Free users will see a reduction to 2 personal lists up to 100 items.

I already have 5 personal lists, and I typically make one new list every year. So, if Trakt is now going to block me from creating new lists, I’m gone.

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R.I.P. trakt.tv
Looks like it’s time to look for the alternatives after 10 years

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Same opinion. If limit of watchlist and collection will not be at least 1000 (not 100) until next month and creating at least 10 personal lists (better 50-100) I will be going too. Loved Trakt since I found it in 2017 and recommended it to many friends. But now will recommend not using it for anyone again. For Anime MAL ist still a good way to go. Hopefully Trakt will regret this and give us back the only features free users want to have back soon!

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Not sure why the email wouldn’t have worked, we’ll look into it, but you can send support a dm here on the forums, or you can send me one directly and I can get it to the support channel.

I did send a DM to SupportStaff. Thank you.

Also disappointed by this change with the lists. Trakt is a community driven site, and this change will destroy the community.

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Please don’t go down this path. If you want to bring back ads then please do so. VIP is only worth it because of all the free users who leave ratings, reviews and create lists. I get that you want to become more ambitious and add new exciting features but this isn’t the way to do so. Trakt was already great, add newer features based on profits instead of increasing costs.

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Oh My God! My watchlist is dead
I guess I’ll have to go

Good Times,
Trakt

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I strongly disagree. There are a far too many users that give barely readable reviews and 1 star ratings because there are queer couples, women protagonists, or they have some minor quibble with the plot. There’s a strong undercurrent of users acting in bad faith that I get no value from as a VIP user.

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I got premium when it only cost $30, because it felt like a palatable amount for what I wanted to get it for.
Most of it I didn’t need actually, including list limitation removal funnily enough. Though admittedly these days my watchlist has gotten over 100 without me paying attention to it, I could probably easily cull it if I had to, or use my second list as a spillover.

Back then I only really got it for the statistics and to support the service.
I doubt I’d pay $60 for the same thing (especially with the Aussie exchange rate).

I got everything I needed out of the free version when I signed up, which allowed me to use it long enough to go “Hey, this isn’t some passing fad, I need this and I should give them money for it”. Which took a hell of a lot longer than any ‘free trial’ I’ve ever seen.

I understand things cost money, but it’s also true that you need to be able to hook a fish before you can land it, and I agree with the general sentiment of “This is not the way to do what you are doing”.
 

The title conveniently leaving out the “and also severely increased restrictions on some key existing features” is a bit underhanded, which is not a good start.

Not grandfathering in users who’ve signed on under the previous promised limits is very bait-and-switch-y…
What’s worse is there’s not even an exception for users with popular/well-liked lists. Leaving high and dry the pillars of the community that rely on being able to provide (ie: spend time to maintain on their own dime) loads of big useful lists for folks to use… It’s a bit of a slap in the face of their efforts, efforts which ultimately benefit Trakt as a draw for more users (and thus more subscribers), and without which the platform becomes less appealing.

The restriction being both a significant order of magnitude and applying to both breadth and depth of list usability is also quite harsh. 1000 to 100 for list length but original list count (or 10 to 2 for list count but original length), would’ve been stiff enough, let alone both.

The lack of a viable cost-effective alternative is I’d say the biggest issue.
Of the big grid of 20 features for premium, removal of list limitations is one. If that were available as its own thing (or bundled with 3-4 other ‘must-have’/‘bread & butter’ type features as a ‘Premium Lite’) for a similar magnitude less than $60, this change would likely be far more palatable.
But because the only Trakt options are suffer functionality-wise or suffer wallet-wise, the middle ground compromise solution must logically be sought off-platform, which is not where you want to drive people.
 

Changes like this are the sort of blow you want to soften.

A post with a serious tone (“Sorry we have to add more restrictions, but everything is so expensive!”),
A pressure release valve (“Rest assured, anyone who signs up before X will not be affected” or “And because we understand everything is so expensive, we’re opening up a new tier of premium for just addressing this issue with list length at a price that will still allow us to stop bleeding money trying to support them”),
Some quantifiable justifications (“Only 15% of users are exceeding these new quotas, so you’re unlikely to be affected. If you are affected, please consider helping to support us, and if you cannot afford to but believe the community would benefit from you retaining your ability to maintain your lists, please contact us to discuss an exception”)

Anything you can do to be saying “We know this sucks, but we’re trying to do right by you guys as best we can”, is leagues better than “We’re pretending very hard that this doesn’t suck and we’d appreciate it if you pretended with us even though it’s you that it sucks for”.

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100 limit? Thats crap. I’m am off then as the site is now not fit for purpose!

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Since the announcement almost two days ago, there is not a single related post from the Trakt team. I really hope this silence means they are reconsidering the decision :crossed_fingers:

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But lots of posts from users that have never posted before. Not surprising though.

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100 limit in Collection? How many users are under 100 items?

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Why not do like some other services and gradually increase the limits?

Something like, new accounts get 2 lists of 100 items, but every year you get another list and they all can contain 100 more items. This way you limit spam from new accounts, but the existing users are rewarded for using your platform, instead of pulling the rug from under our feet.

You could even gamify this further by not counting lists that are above a certain like threshold in these limits. This way users are incentivized to create high quality lists for others, and when they do they are not punished for helping you fill your website.

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