the only reason i was going to weather the price increase is the usable classic website on pc, if you stick me with that god awful app look, iām done
13 Likes
I really miss having TV show trailers. Every week, I get a Trakt email with the new shows premiering that week, I open that email and click the shows that look interesting and watch their trailer. Thatās just not possible in the new website, the button is just gone. (At least, I canāt find one anywhere when Iām looking at a show). I hope this feature returns.
Edit: Okay, it turns out this is back. I had noted its absence previously (like weeks back), but didnāt check before posting about it. I see it now. My bad.
1 Like
I do everything manually, and my entire streaming experience is tied to Trakt- I use the lists to filter for movies streaming on the platforms I use, I track upcoming and unreleased films, and on and on. Trakt is an integral part of how I consume media. Probably doesnāt help that Iām self employed and work from home, and Iām very tech-based in everything I do.
I canāt even fathom the idea of releasing a pre-beta experimental mockup as the primary desktop website.
Iāve said it before and Iāll say it again, if VIPs can keep the current V2, OR V3 is optional until every missing option from V2 is implemented in V3, Iām fine paying the yearly fee and they can consider me a satisfied customer. Trakt sucked me in and made me reliant on the site for how I consume media, so of course Iām not happy with the weird and incomprehensible direction it has gone.
10 Likes
theyāve said a few times now that v2 will be around until v3 gets up to par feature-wise. iād get the frustrations if they didnāt keep v2 at all, but thatās not the case here. and having kept up with this thread and seeing how different everyone is in how they use trakt, its impossible for them to listen to and implement all the feedback. The missing features will come back, the design will likely change again as they iterate.
So, if V3 isnāt āup to parā, why was it released as the primary landing for the website? Why was an unfinished and lacking product made primary? And why are you, a random user, speaking for the devs and staff who havenāt responded to this thread in about a month?
12 Likes
Whoa, a lot to take in here.
When I first read about āunifying the experience and tech stack across platformsā, I was a fan of it. It totally makes sense and makes future developments a lot easier. I do like the (very raw) base of the new Android app, and for a while have been looking forward to all of the TV apps. Iām also a fan of making the new website open-source, as this opens up a whole lot of new possibilities, such as exploring your code and potentially even user contributions.
However, I did not expect this process to also apply to the web version. And while Iām certainly not a fan of it (I like the new layout and philosophy for other platforms, I just donāt think it fits a web application), I see the necessity for it. I also feel like this was a bit early and rushed, seeing how much polishing v3 still needs.
But there are some essential things to consider in this entire process:
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Please, please, please take your time before you fully switch over to the new web experience. There is still SO much to do (and well, I think youāre aware of that), and switching platforms before the new platform is at least as good as the old one would drive away a ton of users and make them understandably disappointed.
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Please aim for FULL feature parity. One of the main reasons why so many people (including me) love Trakt is its feature-richness. You can do so much with it. A newer, more modern experience should never mean stripping away old features. Nobody in this community wants a slimmed-down version for the sake of the website looking āa bit more modernā (even though the old design arguably is not really dated, but that discussion wonāt lead anywhere, hence I wonāt open it up). In its current state, the new website looks like any other tracking website, with only very basic functionality. The āold Traktā has been built for many years, and without replicating its feature-richness stemming from so many years of experience, the new Trakt will look like a cheap tracking service vibe-coded in a week. Your feature-richness is your moat as a business; remember that.
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Donāt shut down the old website as soon as you consider the new experience āfinishedā. I know that you will eventually shut it down, and while I donāt like that at all (keeping it up without updates would be lovely), I do understand it. You cannot keep it working without making some tweaks from time to time, which would ultimately block resources that are needed elsewhere. But donāt shut it down immediately after āfinishingā the new experience. Because people will need a lot of time to leave all of the feedback, find design issues and problems, and during this time, they need to be able to compare it to the old Trakt, check for feature parity, and so on.
I would also like to leave some feedback for this new web experience (at the risk of some duplicates with other replies from before, but I cannot read all of them). I know that you are aware of many of these things, and that you will deliver a lot of the basic things, but itās not just about these basic things ā Trakt is about a lot more.
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Detail pages: I like the fact that the new detail pages look a lot more tidied up than the old ones; that one was one of the few issues I had with the old design. However, the spacing on the new detail pages still needs numerous improvements. When thereās not much info, few streaming services, and no reviews, the pages look absurdly empty. See these two pages in comparison:
Additionally, the āDetailsā section at the bottom of the detail pages is quite inconsistent with the top section. It contains some information that is also listed in the summary (director, runtime), but it exclusively contains some information that should definitely be visible at the top, such as an exact air date instead of just the year. Adding (some of these) details to the top could also fill up the space more efficiently and help with the aforementioned issue. Collapsing empty sections by default (for example when there are no reviews) would also be helpful for mitigating this. -
Navigation bar: Since hovering over an item in the navigation bar on the left resets its display style to the default white one, it looks sort of weird when you keep on hovering over a navigation item you just clicked on. It first shows the āselectedā state with colored accents as an animation, then resets to the white state, and only after moving the mouse away from it does the icon revert to the āselectedā state.
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āContinue Watchingā section on the dashboard: Please give us back the option to display show posters in the āContinue Watchingā section. Even if itās as an option only while keeping the new default behaviour. Iāve seen other people mention this too; the behaviour in v2 allowed for far quicker identification of shows and created an appealing look of the dashboard.
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Horizontal scrolling: Yeah, Iām sure a lot of people have mentioned this, but horizontal scrolling on a desktop is hell. At least bring back vertical scrolling (or rather expandable sections) as an option; this is my biggest usability issue with the new website. Expendable sections that let you stay on the same page and remember that expanded state (just like on v2) are also way more comfortable than always opening up an entirely new page to see all items. Opening up a new page for huge lists is understandable, but not for something as the āContinue Watchingā section.
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Lists: Iām sure a lot (and hopefully all) of the old list customization options come back, but there are also things, such as custom order in which lists are shown, that are missing and really hurting my experience. One more thing I donāt understand AT ALL is dimming watched items in list views. Not only does it work very inconsistently between dark posters for unreleased items without official posters and proper posters (see screenshot below), but it also classifies unreleased items as āwatchedā and dims the posters. I want a CLEAN look of all items on a list, not an inconsistent presentation of items based on my watch state.
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Pop-up options: Iām no fan of the options pop-ups in their current look. Theyāre too light and awkwardly big; they donāt fit into the rest of the design language without some further tweaks.
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Indentation of section headings: This indentation on pages where thereās no ā-ā button to collapse the entire section looks weird.
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Show titles of items when hovering: This was the behaviour in v2 and definitely needs to be brought back. Currently, thereās no way to see the title of items in the discover and list views when you donāt open up detail pages. This is a huge usability obstacle.
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Show history entries on item pages: The new Android app does this, and it would be a very welcome addition to the website as well.
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Buttons to quickly navigate to previous and next episode: We have these extremely useful buttons in v2 but not in v3. A huge usability downgrade.
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Filters should not collapse automatically on scrolling: Right now, when you scroll down, the filter window disappears immediately, which creates the need to constantly re-open it. And if youāre not scrolled to the very top of the page, the filter button is not even visible.
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Settings icon: Well, very minor thing, but I really donāt like the new settings icon. It doesnāt look like a settings icon but rather like a shipās steering wheel.
Towards the end, I want to mention the missing features once again. I cannot stress enough how important the feature-richness is to your users, and I dearly hope that you know and understand this. Thatās it for now. While there are a lot of issues, I still believe that you can turn v3 into a proper replacement for v2 with a more modern experience and more expandability down the road while retaining all the features we loved so much. But to achieve that, a lot of work and a long transition phase are necessary.
12 Likes
Ps other way around.
Horizontal _, vertical |
4 Likes
Iām with you in almost every way, @CanePlayz. Just wanted to point out that you have confused what vertical and horizontal are. 
4 Likes
@lifeiscrazy @stephenshutters Thanks haha, it was way too late at night to write such a long text 
4 Likes
I was just terrified to see the app version of the web page show up.. glad I could at least still for now move back to www prefix to fix it and go back to the old layout.
This has probably been mentioned, but the fact that this new version doesnāt show the exact time and date I watched something makes the website feel nearly useless to me? The big appeal was being able to go back and realize when I watched something, not that Iād watched it. Even if I hover over in my history it didnāt seem to show a tooltip? Am I missing something?
Edit: I see if I go to my history page I can scroll through there to see a date of something, but nothing on the page for the episode/movie itself shows the date or time. I could maybe, maybe deal with the day only.. but I really liked having the time info too. Please make sure this info is still on the page for items.
12 Likes
Please make the icons of everything larger again, or at least allow users to customize their size or something. Iām on a PC. I shouldnāt have to be seeing icons small as if its trying to optimize for a mobile screen. I donāt need to see 36 movies on one page of icons when Iām trying to find what to watch next, where I need to lean in close to my monitor to see what they are.
Please bring back the movie name being under the icon, donāt force me to have to read the name of the movie on the icon which takes longer to visually process what its saying. When Iām quickly scrolling through, its much easier to read when its in a consistent font, color, and position.
In other news, please donāt fix what isnāt broken. I absolutely hate when UI redesigns are done for no reason. The old UI was fine. This new UI has me borderline wanting to no longer use Trakt and search for an alternative instead.
6 Likes
Oh my days, what a relief! The app design is really not it. OPās pretty right. No need to fix what isnāt broken. The old one is/was great. It feels like the loss of the old recommendation engine all over again 
8 Likes
A little late to the party, but I accidentally switched to the new UI and couldnāt even find the profile settings. I reverted to the old UI by removing the āappā subdomain, but the experience was so jarring that I felt I needed to give feedback.
On PC, the new UI is a huge step back. The only improvements are the addition of galleries with scrollbars for the dashboard sections (Watchlist, Continue Watching, etc.) and the fact that these sections are collapsible. Apart from that, the smaller icons, fonts, and posters; the new icon-only menus; and the replacement of show covers with stills from episodes in āContinue Watchingā all contribute to a worse experience than before.
8 Likes
If I tap into an actorās profile page, I liked seeing the role/name for each show/movie. I also would prefer to see the count of episodes that the actor was in vs the total count of episodes in the show.
Less importantly to me, when I use the iOS beta on an iPad in landscape mode, the large pictures take nearly all of the screen and I canāt get to detail without scrolling. This is kind of nice looking but for my preferences, itās a step back from a usability standpoint.
5 Likes
Typical Trakt, fixing shit that doesnāt need to be fixed. I personally hate the new UI and the new comments section and the new dashboard and pretty much everything Trakt does these days. I donāt even know why I use it anymore since they limited the amount of shit you can pull into radarr from your lists. I mainly used trakt so I could pull my collection when rebuilding the server but they made that useless, thanks by the way devs, REALLY great move thereā¦. Id pay 5 bucks a year just to be able to pull my dam list again without any limits but you donāt have that as an option.
I think 2026 will be the year I finally delete my trakt account and just move to IMDB. Sad, I used to love Trakt but thats what you get when you have a shitty management team that does what they want with no regard to their user base.
17 Likes
I donāt understand why ratings basically disappear from the site in the new design - half of the reason I use Trakt is for the rating system.
If I donāt have access to ratings when seeing a card for a show or episode or film or season, it instantly removes the ability for me to use the site to discover content or decide what to watch. I also canāt figure out how to rate individual episodes or seasons either, and a 5-star scale sounds like torture to me.
12 Likes
Why a 3-dot menu opens a side panel; that is obviously stupid ux, unless doing marathons with the mouse is the goal here. (click gif to play)
Also the āfilteringā does not work at all across the website. anywhere.
They should be a normal pop-up (screenshot from a reply above) ā ignoring how bright and out of place the white bg is, at least itās a proper pop-up.
8 Likes
I donāt want to touch the new track web page with a 10-ft poleā¦ But then again I donāt even like all the latest versions of year in review either.
I donāt like the Trakt app, so I donāt want an app like website.
- It took me a long time to find an app that I do like of the options available.
- Currently have 2 apps that I may use depending on what I want to do (SeriesGuide and Showly if someone wants to check them out.)
I like some of the ideas of the New Website, but still Donāt want to touch it.
9 Likes
Have you tried logging out then back into the app?
3 Likes