💬 New Trakt Feedback

Discussions General
106

@kcador I must be blind but how am I supposed to get to my own Library on the “new” website? Or even mark something as “collected”?

TBH this design is almost as much as a clusterfuck as Plex succeeded in creating with their new Roku Experience. And just go look on their forums to see how well received that was.

But anyways, to answer your questions:

  1. Without access to Library or the ability to mark something as collected Trakt becomes almost useless.
  2. I use Trakt not just to monitor “Next Up” items but also to manage the Watch List of my owned items (digital and physical). The entire point of being able to integrate Trakt with database management software like Kodi, Plex, Emby etc is premised on the desire to track what we as users own or have access to, what we’ve watched, what’s next etc. Taking away that integral part of the website makes Trakt far less valuable. And to be blunt completely unneeded. I can use a myriad of other websites to accomplish what Trakt has been reduced to with the new website. Ninety nine percent of those are free. And those that charge for sure don’t get $60 from me.
  3. This question is almost impossible to answer as I’d hazard a guess I speak for most here when I say just leave well enough alone. The current Trakt website works fine. Those that want a Lite version can do so. The one almost mandatory improvement needed besides (1) is an easier return to the “Classic” website. If you can put a link on the Classic, you most definitely can do the same in reverse.
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107

On the mobile app how can one vote on a show/movie and where does it display previsouly voted shows/movies ?

Seems to be removed or not present

108

Does anyone know of a Trakt like app that we can use instead of this, because if this pile of shit goes live and replaces the superb site that we have we will all need somewhere to go to because this crap is unusable.

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109

I’ll refrain from listing them because of limitations on discussing competitors, but it depends on your needs and desires tbh. The main one that many defected to earlier this year after the list item reduction (and is easily found in some of those discussions) has some limitations that don’t make it ideal for me although the website layout is much more pleasing. There are a few self-hosted options too. Like I said it really depends on your exact needs but this is probably not the best place to discuss if we want to keep this thread open.

5 Likes
110

Not to be overdramatic but as someone who had Trakt as a core part of my hobbie since I was 14 years old (been a member for 13 years now!) it’s kind of heartbreaking how there’s such an effort to destroy everything that makes Trakt what we’ve been using and loving for so long. It looks like you’re trying to change the core of what it is to attract a new audience while completely dismissing the ones who’ve been here for over a decade. At this point, the feedback feels pointless. It’s just sad to be honest.

24 Likes
111

For my friends and me, Trakt has always been a social experience, something the “New Trakt” has completely taken away from us.

1, We used to check each other’s history daily, both under our profiles and directly on movie or series episode pages. When we saw friends profile pictures appear under a movie, we could easily tell who had watched it and when, by checking their history.

The new horizontal layout is completely unusable for that purpose.

2, We used to change our profile background images seasonally.

3, Another huge, gaping wound is the calendar. I look at my calendar every day like it’s the holy scripture, that’s where I keep track of my listed movies and shows and see when things are being released.
I also created custom filters on the side for different streaming services, family members, specific movies, and specific shows. These features are all gone now.

4, I also often use the Shows or Movies tabs to keep track of things that may have slipped off my radar but others are still watching. I especially love the new Streaming Charts subtab, as it reflects current trends much better, showing how rankings change on JustWatch in each country and how many people have watched something recently.

5, The FADE and HIDE options are also part of my daily use, both on the main pages and in the calendar.

6, We also frequently check release dates on movie pages when we’re waiting for something to come out, so we particularly appreciate the Streaming category in the calendar.

7, We also love the ability to adjust streaming providers between countries, so we can see availability for the services that matter most to us in different regions.

In summary, all the new apps, web or iOS, are completely unusable for us, as all the community, calendar, and filtering functions are missing.
Unfortunately, the “LITE” label hasn’t lost its meaning over time, even though it’s now called “NEW.”

12 Likes
112

As a VIP user for 12 years now, I have to agree with the absolute majority of the previous posts here.

I accepted the price increase with a heavy heart. But if the decision is made to discontinue the current Trakt layout, I will cancel my paid account immediately. If the current layout is retained and further developed, and the new Trakt exists alongside it, that’s fine with me, but if the old layout goes, I’m definitely leaving.

The new layout is an absolute reduction to some basic functions (and not even all of them) while significantly worsening clarity and usability. It would be such a step backward that it would be hard to believe and quite sad to be honest.

Please, PLEASE don’t give up on the current layout!

12 Likes
113

It still looks nowhere near ready to replace the current Trakt. Issues with the VIP policies and limits for free users aside, Classic Trakt works. This basically doesn’t. Feel free to work on it on the side until it’s ready to even compare to Classic, but especially after the recent feature reductions for free users and price increases for effectively those same features available to all users before, this reads like yet another decision to decrease the value of this platform for us users and it frustrates the hell out of us.

To put it bluntly, as the other posts should indicate, if you ditch the current Trakt for this, we will ditch you.

You say it’s faster and cleaner. From what I can see it’s much slower - I can literally hear my fans firing up quickly just by loading a page of scrolling on it - and despite the missing features it feels more cluttered and less organized which in turn means it takes longer to find anything on a page.

No detailed Watch Now (countries and favorites distinctions), no collections and no list editing or even sorting are absolute dealbreakers and tons of settings are missing. And as stupid and petty as it sounds, ditching the 10-point ratings system for a 5-star one is damn near a dealbreaker as well.

The UI feels like a mixed bag - I appreciate the more detailed season episode list on episode pages but more than that I need the quick back/forward navigation we have now, but I’m not sure if I can deal with horizontal scrolling everywhere forever and lots of little details are bugging me - like the link underlines everywhere cluttering everything up, the weird arrangement of the Trakt/IMDB rating counts or the fact that the buttons for checking in and marking as watched are now in two completely different places when they clearly belong together semantically.

Making filters a global sidebar module also doesn’t seem to make much sense. I get the idea of centralizing a feature used in different places, but the search module where they’d make the most sense is now missing all and ANY filters, there’s no reason to assume you’d want the same filters you just set for a random list to apply to everything everywhere from that point forward (I know I don’t) and it seems completely out of place to have it there when I’m e.g. on a show detail page.

I don’t see my history or ratings list anywhere, both are dealbreakers as well. My own profile is missing the recently watched section along with all the other profile sections that seem to be missing for everyone on Lite, and when I’m navigating to my own private profile via the username in a comment instead of the /me link in the sidebar, I can’t view my own profile at all.

I’m sure more minutes spent with Lite will unearth more missing features, but it really doesn’t feel like a platform I’d want to spend more time on.

15 Likes
114

I can’t even sort a list A-Z, and my watchlist doesn’t even keep the same ranking.

I am truly sorry but this is just embarrassing.

In order to not throw the baby out with the bathwater, I do like how lists fill the entire page instead of being limited to 6 columns.

4 Likes
115

and currently no longer able to sort up next now known as continue watching as recently aired instead of forcing everyone to use recently watched for the sorting.

116

Been a fan of this site for as long as I can remember, never really come on to the forums to say anything but always wanted to be apart of it year on year. I am not a fan of the lite look and feel, and will not be using it.

Thank you for not removing the old design from the web based stuff. If there is a way, or at all an option to do so, the mobile app being able to default back to classic as well. If it’s being forced to use lite here on out, I’m just going to remove the app and use the web based option..

5 Likes
118

On the new update on Android the list is not showing the movies in correctly order, compared to the web UI

119

So, this new Trakt interface. I have been trying to get my head around it on my Windows 10 Pro laptop, running at a resolution of 1366x768, using Microsoft Edge. Whereas the old interface was laid out in a logical way and everything was clearly visible and easy to find, with this new one I can’t find hardly anything. It appears to have been designed specifically for touch screens as it relies on horizontal scrolling, and there appears to be now way to scroll to the right without a touch screen. I couldn’t access my history, see comments on shows, etc. It also looks hideous and very plain, not modern an intuitive at all.

Therefore, here are some suggestions for improvement:

  1. Provide tool tips over all of the icons so that it can be seen what they do before clicking on them.

  2. Provide a tutorial video on the home page that shows how things were done in the old interface and how they’re now done in the new one.

  3. Ensure adequate usability testing on Windows computers as well as just touchscreen devices. Maybe have a group of beta testers or something to trial the interface before imposing it on the entire community?

  4. I am not change-averse, but the new interface seems to be a massive backwards step in usability that will likely drive away many users if it is not radically overhauled.

4 Likes
120

The web based version will be replaced, this is the NEW Trakt being developed.

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122

Cancelled my VIP renewal today and actively exploring other options.

I would encourage the dev team to go listen to the near universally negative reaction to this announcement - and at the very least - press pause on the rollout until you can deliver something better to replace the “Classic” experience. Lite isn’t it.

I can’t understand the approach here - deliver something lacking so many of the core features of the product - and you have had 15 years of user feedback and data on live usage to understand what they are - and then asking your users what they might be.

“We do not want to simply copy features from Classic as they are” - this worries me more than anything - feels like the team is actively working to turn Trakt into a completely different product, for whatever reason?

19 Likes
123

Oh dear, this is a complete downgrade right now. What’s with the horizontal scrolling? Now instead of using the perfectly designed scroll wheel on my mouse, I have to click and drag the scroll bar left and right.

It’s a desktop site, not a mobile site! My mouse isn’t a touchscreen nor does it come with a horizontal scroll wheel. Why does it seem every site now is just becoming mobile sites?

On top of all that, I can’t find a way to view my history, comments, collections, notes and ratings. For some reason you’re switching to the inferior 5 star system, how exactly are you going to accurately convert user’s ratings from a 10 point rating system down to 5? I know you haven’t done that yet because movies I’ve rated are not showing as any rating on the new design. Also I can no longer see all the comments, I click that arrow, get a popup on the right hand side and it’s completely blank! The only comments I can see are the few in the horizontal scroll I have to click and drag

And for the first time ever, I’ve been seeing page elements popping in as they load. So obviously the site isn’t faster if I have to wait for things to load.

This is far from being ready, it’s missing so many features from the “classic” site.

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125

Can we please have an option for the up next to display the series thumbnail and not the episode.

With episode thumbnails they all look the same and I cant tell what the actual show is

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126

Out of curiosity, where does this leave users who actually used Trakt Lite for what it was advertised as, a streamlined basic version of Trakt without all the extras that cluttered the UI?

That was the point of Lite wasn’t it? But as you’re making Lite the new Trakt and adding back those features, you’ve just taken that away from them.

Now it’s just angered both groups, those who loved Lite and those that hate it.

12 Likes
127

One of the worst update I ever saw in any app. Less features, worst profile, inconsistent Ul, can’t see the director of a movie, changing the rate from 1 to 10 to 1/5 stars (how this will change my old votes?) and you can’t even vote from the app anymore ffs

Are you trying to destroy yourself?

5 Likes
128

I am mainly a user of the chrome browser version of trakt, but occasionally, I do use the Android app.

There are things I like about the new experience. I will say it seems to run faster than Trakt Classic. Also, I can understand that working on one version of the app would be easier on development than a website and several apps.

My biggest issues with using the New Trakt app on the web are the lack of sorting options. I tend to change from time to time, but I currently have Up Next set to sort by release date. I also like having my watchlist integrated into my Up Next, so having the ability to turn that on/off seems like an important feature. At a minimum, I would like to be able to sort in my Watchlist. The Start Watching section on the home screen is unusable, because I can’t figure out why those are the 100 watchlist items that are on top.

Additionally, there seems to be some items missing from my Continue Watching section. It seems that any items that I have watched the most recent episode, but not finished the whole series do not appear. It would be nice if we could see the entire list of Continue Watching as well.

I doubt I am the power user that some of the other people on here are, but until I have the above problems resolved, I will not be using the New Trakt experience.

1 Like