Did you receive any e-mail or any communication announcing the incoming price increase? As a loyal customer (not only as a so called “Vip”) I expect a communication that alerts me of the price increase…
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Ok, so, where’s the community manager? Do they read the “Vip” forum? I’m inclined to think that they don’t want our (or - at least - my) money. I began to support them (as “Vip”) after the site crashed 2 or 3 years ago and for the way they managed to solve the issue… but now… meh… Consider that english is not my language, so it’s not easy for me to explain my disappointment.
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Trakt doesn’t feel the same anymore like it used to do back in the days. I used to be so passionate about the site. People called me a Trakt salesperson lol! But now… I’m still OG VIP and use trakt all the time. It just feels different now sadly. It feels like I suddenly became a villian because I said some controversial things and people made huge drama about it. The enjoyment was kinda gone after that. I however still think it’s an awesome website. It would be heartbreaking if it would die. It’s understandable but still sad to see VIPS leave after this change, because those are the people that keep the website running. I do think they are willing to fix your problem so you probably have nothing to worry about.
But yes, I didn’t get an email about this change either and that is disappointing, eventhough it won’t effect me personally since I have auto renewal on. A headsup to your most loyal people would be nice.
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The notification was HERE . I wonder those who didn’t get the email if they allowed admins to send emails to them?
I find it weird that we need to get on the forum to read these things lol…
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I don’t remember getting any e-mail about the price change, and I do receive e-mails from Trakt. Maybe this information was announced only on this forum? 
Anyway, I wrote to the support asking if there’s any chance to renew VIP on the old terms and I will see what the answer going to be. In the worst-case scenario, my 10-year VIP career will end.
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Its simple imo, if they do not honor the price for existing vip members then i will not be renewing.
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Hello Justin. I reached out to support 4-5 days ago and had not received any answers yet. Thanks
Hey have support reach back to you? I’ve contacted them last week and have not heard back from them.
Not at all.
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I’ve also asked support about any kind of response a few days ago, but so far radio silence.
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Ironically today I received an email telling me that my VIP is soon to expire
I was out of town all of last week and just returned. I will have an update and more clarification around VIP pricing later in the week.
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I’m using Trakt since 2013. “Vip” for the last 2 years. Due to the lack of communication from the support, starting from today I’m not a Vip anymore. And just because, for security reasons, as I always do, I disabled the auto-renewal. And because NO COMMUNICATION was sent to the loyal subscribers announcing the incoming price increase (that of course I’m not going to pay, it’s really really very expensive).
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And as someone thinking about becoming a VIP member, if existing subscribers don’t think it is worth the money, why should I want to pay $60 when I already know I will only make use of one or two of the VIP features?
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You realize there’s probably far more folks who don’t have an issue and still think they’re getting value for money?
And the reality is, if you find value in the free version of Trakt, then consider that without some revenue that free version wouldn’t exist most likely.
Personally I didn’t become VIP for the extra features, but did so to contribute and hopefully ensure the App and website remain supported and developed because at the end of the day, the App/website provide a function that serves a purpose for me that I use regularly.
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I meant at $60. Wouldn’t surprise me if there’s still lots of folks that don’t realise.
Fair comment, except that I don’t think it is fair to continually pay double what others are paying just because the price doubling was not announced in an email, but that’s my problem. I don’t mind contributing and supporting, but not at double the amount. It would be interesting to know how many VIP EP members exist, because that would be more of a reflection of who thinks they get $60 value, when they pay this voluntarily.
I completely agree, so if they gave me the opportunity to sign up at $30 recurring, I would sign up immediately, and would probably keep it recurring for at least the next few years. But $60 is just too much for me. Sorry. 
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Same here. The real problem (that some people can’t realize) is that they did not announce the price doubling and that they are not considering “Active Vip” folks that disabled the auto-renewal (mainly for credit card security reasons, in my case) before the expiring date.
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Checking in with some updated policies and more clear guidelines around VIP pricing.
An “active VIP” is defined as someone with a non expired VIP membership and not dependent on your auto renewal status. “Auto renewing” implicitly means you are active + have yearly automatic payments on. This info only applies to yearly plans.
Active VIP + Auto Renewing
You’re setup correctly to continue with your existing pricing plan. To continue receiving your discounted pricing, auto renewal needs to stay on.
Active VIP + Not Auto Renewing
Click the RENEW button on the VIP page and you’ll receive a one time discount. To continue receiving your discounted pricing, auto renewal needs to stay on.
Expired or Canceled VIP
You are not eligible for any discounted pricing and will need to sign up at the current price.
Billing Issues with PayPal or Stripe
It’s not common, but sometimes your membership will be canceled by PayPal or Stripe. This could be due to an expired credit card or bank issue. Please email support if this happens and we will investigate further.
It will be at Trakt’s discretion if your existing pricing will be honored or not. Please contact us as soon as you find a billing issue.
Canceling VIP
When you cancel your VIP membership, you’ll lose any discounted pricing or promotions applied to your account. This message is displayed in the delete popup on the VIP page when you click the CANCEL button.
(I think one can be an active VIP and decide to renew at D-day-1, why not?) but I’ve just renewed my subscription, with the help from the customer support, that solved my issue. Thanks.