Subscription canceled by Trakt

Trakt Questions & Help
1

I got an email from Trakt telling me that my membership was expiring.
That’s strange because I never canceled the subscription, but there’s a record of it being canceled in Nov.

Then when I go to renew there’s a 100% price hike.

What’s going on?
Why was my subscription canceled in the first place?
Was it just to increase the price?

2

This is probably better to send an email to support@trakt.tv since it could contain sensitive information.

3

That’s what I tried first.

4

Did they not reply?

5

I just replied to your initial support ticket. Sorry for the delay!

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