Sorry I gotta blow off steam with people who know what I’m talking about.
Those people at TVDb are none to bright. Actually pretty damn stupid if I’m honest.
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It’s been said for years.
Now more and more services move to TMDb no one seems to have much good to say about them either now lol.
Wanna go into specifics with tvdb?
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Glad it’s not just me.
Trying to get them to fix red vs blue by removing the fake season 19.
I even did as the rules state and provided an official link that states twice that its not Canon. And this idiot goes it’s Canon, we’ll leave it there til an official announcement from Rooster Teeth comes out on April 1st.
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I usually avoid conversations like this if I can but I feel your pain and I have seen similar issues as well. Including moderators on TVDB being downright abusive to others at times.
Even if everyone is agreeing there is issue with content and the only ones that disagree is the moderators, they will just ignore you. Even with tons of official sources. Then they ban you/swear at you when you ask for the reasoning behind the decision, even if you ask nicely. If it is darklightindigo then you might as well give up now.
There is a reason that TVDB no longer has a forum. It is so they don’t have to listen to their user base anymore. IMHO
https://www.reddit.com/r/PleX/comments/aaaty1/any_alternative_to_thetvdb_where_the_moderators/
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The one who responded to my ticket was Jonathan.
This is ludicrous, how can they just be so obstinate to reason and proof?
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Perhaps they created a echo chamber for themselves? 
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