@justin Netflix still isn’t syncing for me. I did a manual sync on 12/27. It hasn’t done anything since.
I’m very happy with this new feature, it makes my viewing history much more complete.
The one thing I would like to add is multiple profiles for some of the streaming services. Either multiple profiles behind a single login or different logins.
In the case of Netflix, Hulu and Amazon Prime, my partner and I both have a profile in the respective apps (single login). We watch shows together and our Plex viewing history is already combined anyway so might as well be able to sync and merge the viewing history from the different profiles.
I know that some people specifically asked to separate the data and select a specific profile (they don’t want their roommate viewing data to show up in their Trakt profile) but it would be best if this is configurable and not limited to a single profile per service.
My netflix syncing seems to not always include everything I’ve watched, even if I’ve not watched it before. For example, it didn’t pick up episodes 2-4 of Deadwater Fell on 26th December (I manually scrobbled them) but did pick up something else I watched later on that day.
My Prime account doesn’t seem to sync automatically, it has been over 36 hours since I manually synced it and I have watched something on Prime.
Hopefully just teething issues, this is a great addition to Trakt.
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My Netflix doesn’t seem to be syncing the watch history for an episode of Squid Games I watched yesterday! I have just tried it with a movie and it synced straight away! S2E2 is down in my watch history and not manually watched in my progress!
Actually I take that back, I have “Just” started Paddington 2 and it has synced that I have watched and not Paddington 1 I just finished!? It synced my rating for Paddington 1 just not that I’ve watched it so no idea what is going on with Netflix!!
Same issue for me as @paulstorm still :(. I sent an email to support to follow up.
Thanks :)!
It’s honestly really disappointing that streaming services do not offer any scrobbling API themselves. I wonder if there are any feature requests open that we could collectively upvote or should we ask their support?
I disconnected Netflix because the automatic scrobbler wasn’t working and now I constantly receive email reminders to reconnect it. I do not want to reconnect it. How can I stop receiving these emails about scrobbler?
I’ll be taking a look at your account and some others today to investigate why stuff isn’t syncing. Just to confirm, the watched items aren’t already in your Trakt watched history?
I’m not sure this would be possible.
One thing to look into is if the items exist on Trakt correctly and TMDB correctly. Behind the scenes, we are matching on episode TMDB IDs to identify episodes.
What specific episode?
That would be awesome, but I don’t see them ever doing this. All the services are a walled garden and they don’t want to let anyone in or out. That’s where Trakt comes in to manage all this for you 
The apps will have an update out in the next week or so to fix the unlinking process. The workaround is to unlink from https://trakt.tv/settings/scrobblers.
Thank you, I’ve unlinked it from there as well. Hopefully, this will stop the emails.
2x01 2x02 2x03 2x05 didn’t sync (1 i manually added and the rest I have left just in case you can see any thing)
2x04 2x06 and 2x07 did eventually sync so not sure whats going on.
@agneev Are you able to Sign in with Apple TV+ now? Younify deployed a potential fix for the issue, so please let me know if it’s working now.
@justin It does not appear to be fixed. I get the same error:
-[_YCSRestService startRequest:completionHandler:]_block_invoke: dataTaskWithRequest GET request https://api.younify.tv/v1/services/linked failed with status 401
-[_YCSRestService startRequest:completionHandler:]_block_invoke: dataTaskWithRequest POST request https://api.younify.tv/v1/auth/refresh-token failed with status 401
-[_YCSWebViewController performValidation:completionHandler:]_block_invoke: Credentials validation failed with message: Your Apple TV+ information is correct, but there isn't an active subscription associated with your account.
-[_YCSWebViewController performValidation:completionHandler:]_block_invoke: Credentials validation failed with message: Your Apple TV+ information is correct, but there isn't an active subscription associated with your account.
No they’re not. I’ve just been writing them down in case I have to add them manually later.
@justin and team - Any chance that scrobbling “sync” timing will be moved to be a bit more aggressive? I understand you don’t want to overwhelm the API but every 24 hours is pretty slow.
EDIT: and in fact, I’ve waited 24 hours and it doesn’t even appear to be syncing (Netflix), so I just have to do it manually anyway.
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I’m sure you’re already aware of this, but I figured I’d make a report nevertheless.
The link to Hulu is problematic at best.
It doesn’t sync very often and if some time goes by that you don’t watch anything on Hulu, the link goes inactive and displays FIX in the Android app.
I saw that someone already reported the profile selection loop already; so, I’m just adding to that.
I’ve been watching a few shows on Prime Video and they don’t seem to sync until I force sync them.
Also, I watched “tick, tick… BOOM!” New Year’s overnight on MAX and the watch never synced, even when I force-synced the service. (I eventually manually added the view.)
Yet, when I watched WONKA earlier, it was fine.
TBH, I’m somewhat dreading the addition of Disney+, especially since Disney+ is attempting to combine three streaming services in one app.
Also, it would really be helpful knowing how often we should expect these services to sync, especially as I’m assumiing it’s not a live PUSH.
All in all, when the scrobbing is working, it’s delightful, but I’m not comfortable that I can trust it yet.
Incidentally, services like Prime Video and Apple TV+ have multiple functionality. They function as a streaming service, a la Disney Plus, and they function as a digital vendor and library like Fandango at Home. Can we expect Younify to report all the activity on these services or just the streaming activity. If they are reporting the library activity, then we have additional problems.
Thanks for reading.
Has been answered before:
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I’m having some issues with the incorrect episode getting synced on Prime. I’m currently watching season 4 of “The Expanse” but when it syncs it is saying I watched some special episode which is not the case. For example I just watched epsisode 4x05 but when it synced it said I watched episode “Special 32 - iTunes Extra 104: Characters”. It has done this for the last few episodes of season 4. The end of season 3 was okay.
I cannot se the Max auth on IOS, Netflix seems to be working fine and apple and amazon seems to newer complete the initial sync (yes I have tested to remove and re-add my accounts). I also tested signing up for the beta app without any change.
I really like the feature but it seems to be very beta for now.