Still not getting any new Netflix plays syncing, are they not syncing because the show is on my up next? Or is it actually not working at the moment? Thanks
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I’ve signed up to VIP today and can’t link my services.
I get
Something went wrong, please try again
and a retry button
I’ve tried on an Android phone and iPad
@Eddy555 please post some screenshots of the errors and exact steps to reproduce.
@Kolex06 Disney+ should be in the new few weeks. No plans for crunchyrool or viably at this time.
@durmonator I see syncs on Jan 4, 7, 8 but they appear to be all ratings being synced over. Please spot some more specific examples of watched items with screenshots from Netflix history too. That can help look into it more specifically.
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Thanks for the reply. All I do is click on the Connect Your Services from the home page and get the screen shown in the attached screen shot
same issue here !
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Try clicking the … and see if you can get the log files and send them to us.
What’s weird is that it doesn’t seem to generate any logs.
I sent an email yesterday with them and all that was in it was
Username: Eddy555
My Device Information:
- samsung SM-S911B
- Android 14 (34)
- Trakt 1.8.3
Logs:
If I click copy logs, the clipboard is empty
I’m having issues with stuff I’ve watched on Netflix appearing on my profile.
I signed up for VIP earlier this week.
I watched WWE Raw in stages from the 6th and finished on the 8th Jan at around 5pm. It shows completed at 815pm.
After that, I watched Brooklyn Nine Nine, and WWE NXT which has not shown. WWE NXT appears but I added that manually.
The shows appear in my Netflix history
There was no auto sync on the 9th Jan either
@justin Here are the episodes still not syncing for me.
@justin My views from Max are still not being synced. Is there an issue with the service? I have relinked it but that made no difference.
I’m sure it’s been reported, but Hulu seems to be syncing in bulk at various intervals. I had a large amount of shows sync all at once a week or so after I signed in to Hulu for scrobbling. It used the dates of sync as the watch date rather than original release.
It happened again this week on Jan 5th. It synced a lot of shows all at once using the sync date as the watch date.
Thanks!
PS, I love Trakt. Thanks for all your hard work m it.
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I saw the log there is not so much
look here
[_YCSWebViewController performValidation:completionHandler:]_block_invoke: Credentials validation failed with message: Unable to log in to Apple TV+ with the provided information.
the built in browser in trakt doesn’t support security key
Apple sign in with a hardware security key is not currently supported. It’s still under investigation to see if that type of sign in flow can be supported.
Just to update the thread, Justin has fixed my issue of not seeing any services to sign in and scrobble from when I clicked the link. Thanks for the excellent support.
@JBaby_9783 Thanks for the screenshot, that helps! I looked into it, and the data we’re getting back from Younify has incorrect TMDB IDs for those 4 episodes, which is why Trakt isn’t syncing them over. I sent this over to them to investigate more.
@durmonator Thanks for the screenshot. Those 2 episodes are not in the data I’m seeing from Netflix. I sent the info over to Younify to investigate. My guess is they failed to match the episodes with the associated TMDB episode for some reason.
Thank you! I’m about to watch episode 8. I’ll let you know if it doesn’t sync.
Problem with Amazon.(com)
I can confirm frank42
What region are you in? – In general, this feature works worldwide, but there could be issues if you’re using a service not official supported in your country.
Germany
What service?
Amazon
The problem is. Trakt logs in at amazon.com. But there is no Prime Video subscription here. This means that if I log in here via browser with my Amazon account data, I could start a Prime Video subscription.
If I log in with my data at amazon.de, I have subscribed to Prime Video and can also see the content and my watchlist.