Hulu always broke but I used to be able to log in and fix the scrobbler connection.
Now it makes me do a 6-digit code to my email and then just sits on the page and loads. So Hulu is currently “unfixable” and I can’t log in no matter what I do to reconnect.
I tried connecting my Hulu and Netflix account, but after logging into hulu account, as soon as the page for profile selection pops up it immediately closes the page and brings me back to the “Streaming Scrobbler” overview in the trakt app and next to the hulu logo it shows the “Sign In” button again. My netflix account works just fine.
For anyone on Android with problems signing into services, please install the latest beta 1.8.4 (147). Please let me know if this version allows your services to connect properly.
Hi, I just tried to connect to Netflix (using the 1.8.4 (147) version) and the process aborts right after the “Select your preferred profile” message. After that, the Trakt settings look like the process when never started.
Netflix seems to register the new logged-in device properly.
I tried both with a password login and a one-time code login that Netflix offers.
Can you send us the logs? When on the streaming scrobbler settings in app, and after the sign in fails, click the three dots in the top right and you should be able to copy the logs.
Here are the logs. I’m also attaching a screenshot showing that the device was indeed assigned to my Netflix account after the log in.
Username: billerr
My Device Information:
- samsung SM-S916B
- Android 14 (34)
- Trakt 1.8.4
Logs:
tv.younify.sdk.connect.internal.LoginView.a: Credentials validation failed with message: Unable to log in to Netflix with the provided information.
a.q2.invokeSuspend: java.util.concurrent.CancellationException: Job was cancelled
tv.younify.sdk.connect.internal.LoginView.a: Job was cancelled
Thank you! If possible, can you also post a screen recording of the whole process just so we can have accurate steps to reproduce. If you prefer to send the video privately, you can private message @support as well.
I love the streaming scrobblers…it’s why I upgraded to VIP! I have both an Android device and an iPhone. I needed to use the iPhone to get Netflix fully synced but everything else worked great on my Android device. So glad I found Trakt. I’ve been using TV Time for years but it’s been falling apart lately. I was able to import my TV Time data and I’m up and running. Can’t wait for the Watchlist update to the Streaming Scrobblers! Speaking of…is there a way to import my watchlist info from TV Time? I have a pretty long list of things I want to get to some day. Thanks!!
So far this has been a pretty cool feature. I’m still a bit spotty about what gets recorded and doesn’t, however, one thing that would be super helpful and appreciated is if there’s a way to specify “All” when choosing which account to sync. For example, my kids created a “son” profile, “daughter” profile, “son and daughter profile” and “dad is a monkey” profile and they randomly choose which profile to use at any given time so the shows are all over the place. Syncing All would be very nice. Perhaps it can cycle through each one over the course of several syncs so that it doesn’t overload the syncing process…. If that’s a thing.
I’m sorry if this has already been asked (there’s just too much in this thread), but how much of an episode or a movie do I have to watch so that it gets synced? I don’t really want to have an item in my watch history just because I clicked on it and watched for a minute or have multiple entries because I watched an episode in multiple sessions…
Also an option to disable the sync of ratings would be great as mentioned above
I got a little more info about this show. The issue is the Netflix information such as titles and descriptions doesn’t match up well with TMDB that is why it’s having a hard time syncing those specific episodes. Younify is looking into this to see if they can improve the accuracy
I’m also in the Netherlands and have the same problem. I followed your instructions and they work until the “tapping back”. After one tap I’m straight back at the login page in the trakt app. Any idea what I could be doing wrong?